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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beds are uncomfortable. Breakfast is just coffee and packaged granola bars/muffins.
Business response:
Thank you for the feedback. We are sorry for the disappointment you had with the comfort of your bed. We wish we had the opportunity to address this while you were here as we would have done our best to ensure you were comfortable. We also regret you were unhappy with our grab-and-go breakfast. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Always great service and Andrea is very accommodating.
Business response:
It is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by Andrea, and we will be sure to share your compliments with her. Thank you for your review, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel ... read more
Convenient location, breakfast/coffee, Expedia points/credit, price all great
Business response:
Susan, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is lovely to read you not only liked your grab-and-go breakfast and convenient location, but you also found us to be a great value. We appreciate you being our guest and hope you will choose us again soon. Sincerely, Hotel Management
Stay was good, just was a little dusty and cobwebs in corner of mirror in bathroom
Business response:
Thank you for the review. We are glad you had a wonderful time at Extended Stay America. Your concerns regarding the cleanliness issue have been shared with the housekeeping team to ensure a better experience going forward. Thank you once again, and we hope to welcome you back soon for another pleasant stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,009 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is open now. It will close at 6:00 p.m.