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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was ok the floor just felt dirty & the shower curtain smelt. Plus their was stink bugs in the room
Business response:
Monica, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean, and bug-free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will consider us as your hotel of choice if you are in the area ... read more
Property was ok. Staff was friendly and helpful. Good for the price.
Business response:
John, thank you for choosing Extended Stay America and sharing your experience. It is lovely to read you not only liked our well-kept property and friendly staff but also you found us to be a great value. We appreciate your business and hope to see you again on your next visit to the city. Sincerely, Hotel Management
Well the dead bolt would not turn to the lock position so I grabbed my cordless drill from my truck & removed the insert on the door frame where the lock went into & found whoever installed it used a beer cap as a spacer between the lip & door frame! I had to completely take the dead bolt apart & reposition it for it to work properly. Obviously this was a big safety concern & the hotel clerk happened to be walking by as I was repairing this so I was able to tell her about this but was offered no partial refund or to even swi... read more
Quick stay For the price and convenience worked very well. Just needed place to rest and take a shower and service was good and room was clean and quiet.
Business response:
Thank you for choosing Extended Stay America during your quick stay. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We are also happy to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,009 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open tomorrow at 9:00 a.m.