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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Floor was dirty and sticky. You could smell pot every time we went out of our room. The grab and go breakfast was a joke. Had only a very small soap to share. No ice machine and a very small ice tray. Trash everywhere on outside of building.
Please don’t stay at this place. First of all, when we got there, they had no keys, they were out of them. Because of that, they did not give us a room. The manager finally came in and gave us the room. It was all torn up. There was no curtains, there was no curtains on the shower, the drain in the shower did not work, the elevator did not work, it had a horrible marijuana smell. I checked in for five days but checked out after one day. On the Internet, it had a very nice presentation. They deceived us and rest of the other ... read more
Nothing. I found roaches and fruitflies all over my room. Their room cleNing and trash policies are disgusting, and the "trash room" is so vile you cant even set your trash down without nearly puking. I will never stay at extended stay America again. I will chose to sleep in my car for a week over this place. I only stayed 2 of the 7 nights and still have yet to be contacted about reimbursement.
Business response:
Dear Patrick, Thank you for taking the time to leave a review. We are committed to maintaining standards that support a positive experience and regret that your visit did not meet expectations. Guest feedback is always valued and helps guide future improvements. We truly hope this unfortunate situation will not prevent you from staying with us again. We look forward to the opportunity to provide the hospitality experience you deserve. Sincerely, Hotel Management
DO NOT STAY THERE!!! One of the absolute worst stays I’ve ever had at a hotel. There was a stinch in the room that caused me to use air freshener multiple times. The tub was clogged, the shower did not work, there was no linen for a shower. I travel frequently, this was a last minute trip, I would’ve been better sleeping in my truck in the parking lot.
Business response:
Dear Aaron, Thank you for taking the time to share your experience. We are truly sorry your stay fell so far below expectations. The condition of your room and the issues you described do not reflect our standards, and we sincerely apologize for the discomfort and frustration this has caused. Your comments have been shared with our team to address these concerns promptly. We hope you give us another opportunity in the future to provide a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 3.3 star rating with 2,475 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.