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Extended Stay America - Newark - Woodbridge
- Hotels
- Woodbridge, NJ
About this business
Location details
1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I came in on the April 13 and I book a room for April 12-15 and I didn’t get to stay cause they say it’s a no show so how do I get the money back for this room
Business response:
Dear Zhane, Thank you for sharing your review. We are sorry about the inconvenience you experienced with your reservation. If your reservation was made through a third-party booking platform, we recommend that you reach out to them directly, and they will be happy to assist you with your refund. However, our team is also available if you need any other assistance. We value your patronage and look forward to hosting you in the future. Sincerely,Hotel Management
The bathroom shower was really dirty needs to be remodeled and the hallway light was too dem needs more lighting and new carpet plus the room didn’t have a garbage can
Business response:
Dear Kizzy, Thank you for sharing your feedback with us. We apologize for the cleanliness issues in the bathroom and any inconvenience caused. Your comments are invaluable, and we'll ensure they're shared with our housekeeping team to address promptly. We'll also assess the lighting in the hallway and ensure it meets our guests' needs. Additionally, we'll address the lack of a garbage can in the room. We're committed to making the necessary improvements for a more comfortable stay. We appreciate your input and hope to welcom... read more
Stay was terrible Room smelled like pee Shower rod was broken Shower leaked water all over the floor because the curtain rod. Bathroom didn’t drain and the repair guy never came Asked for linens They kept saying had none Ppl where letting there kids run up and down the halls all hrs. There where ppl above us as well Jumping up and down All heard two nights straight Management did call them. Have a son that’s special needs and has epilepsy Had two seizures there at the hotel due to the noise and not getting any sleep Never st... read more
Business response:
Dear Paula, Thank you for choosing us. We sincerely apologize for the disappointing experience you encountered during your stay. Your feedback is concerning, and we regret any inconvenience caused by the issues with the room and noise disturbances. Please know that we take your comments seriously and will address them with our team to prevent such incidents from happening in the future. We apologize for falling short of your expectations and understand the importance of a comfortable and peaceful stay, especially given your ... read more
Don’t stay here Horrible beyond horrible stay! The hotel was dirty, smelled bad and the place looked pretty badly beat up.
Business response:
Dear Kenneth, We always strive to provide our guests with the highest standards of comfort and cleanliness, and we are disappointed that we fell short of your expectations. Please accept our most sincere apologies for any inconvenience caused. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this matter with our housekeeping department. Your comfort and satisfaction are our top priorities, and we hope to welcome you in the future so that you can enjoy the elevated expe... read more
I don’t recommend this hotel for anyone,its dirty,noisy at every time,no real breakfast,is old and broken,it smells bad.
Business response:
Dear Abdoulaye, Thank you for sharing your thoughts. We sincerely apologize for any inconvenience you experienced, especially concerning cleanliness and our complimentary grab-and-go breakfast service. Your feedback is invaluable, and we take it seriously as we strive to enhance our offerings. We also appreciate your observations about the need for updates, and we want to assure you that our commitment is to provide a refreshed and comfortable environment for our guests. We would appreciate it if you would give us another op... read more
Frequently asked questions about Extended Stay America - Newark - Woodbridge
How is Extended Stay America - Newark - Woodbridge rated?
Extended Stay America - Newark - Woodbridge has a 3.1 star rating with 2,549 reviews.
When is Extended Stay America - Newark - Woodbridge open?
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.