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Extended Stay America - Newark - Woodbridge
- Hotels
- Woodbridge, NJ
About this business
Location details
1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clerk at reception was very helpful but the hotel is very dirty and musky. Very dark lighting in corridors. Room was spacious but plugs didn't work and neither did the phone. We dropped some water on the floor and when we wiped it up, we lightened the colour of the floor. I would not recommend.
Business response:
Dear Luigi, Thank you for your feedback. While we are pleased to hear that our reception staff was helpful, we are concerned about the issues you mentioned. The condition of the corridors, room amenities, and cleanliness are not up to our standards. We will address these matters with our team to make necessary improvements. Your input is valuable to us, and we hope to provide a better experience in the future.Sincerely,Hotel Management
This gitel needs vig updates inside too expensive for what it is
Business response:
Dear Nancy, Thank you for your feedback. We apologize for not meeting your expectations and understand your concerns regarding the need for updates. We strive to provide the best value for our guests, and your comments are valuable in helping us improve. Your input will be shared with our management team to address the areas needing attention. We appreciate your insights and hope to offer a better experience in the future.Sincerely,Hotel Management
Place was dirty, shower had mold. Side of the bed smelt like vomit. Looked like poop on the wall by tge toilet paper. Tgis is only a few things there is more! Just nasty. When we arrived our door was open. I didnt feel safe
Business response:
Dear Elfia, Thank you for your feedback regarding your recent experience. We sincerely apologize for the condition of your room and the unsettling feeling caused by the open door upon arrival. Your comments about cleanliness and safety are taken very seriously, and we will address these issues with our team to ensure improvements are made. We appreciate your input and hope for the chance to provide a better experience in the future.Sincerely,Hotel Management
This hotel is only for emergency purposes. In the future I'd pay an extra $30 to $50 for a hotel that's more luxury Brighter Decor with a real Continental Breakfast. There is no room service for guests staying less than 7 days. The hallways are dark and gloomy.
Business response:
Dear THERESA, Thank you for the detailed evaluation. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Your honest comments will be shared with our associates, and we will use them for future improvements. Your comfort and satisfaction are our top priorities, and we hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.Sincerely,Hotel Management
Hotel is not cleaned. We took 3 rooms, all the rooms doesn't had proper cleaning and rest rooms was not cleaned.
Business response:
Dear Suresh, Thank you for providing your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. It is our priority to maintain high standards of hygiene, and we regret that we fell short in your experience. Your comments have been shared with our housekeeping team to ensure these issues are addressed promptly. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
0 stars hotel Good: walking distance from grocery store and a park Bad: Outdated. Key card didn't work most of the time. Carpets floor are dirty. Not a smoking free enviroment, of course they advertise the rooms as "smoking free" but once you enter, the lobby and aisles smell of cigarettes and marihuana. The door on the cabinets are falling apart. Bathroom is all stained. No complimentary breakfast, just bagels. I couldn't find another hotel so I had to stay here. I also rented a room at their Edison location for family memb... read more
Business response:
Dear Guest, We appreciate your feedback and apologize for the issues you encountered during your stay. Ensuring our guests have a comfortable and pleasant experience is our top priority, and we regret that we fell short of expectations. We take your comments seriously and will address the concerns regarding cleanliness, maintenance of key card systems, and ensuring a smoke-free environment throughout our premises. Your remarks about the condition of the rooms and amenities will be shared with our management team for immediat... read more
Frequently asked questions about Extended Stay America - Newark - Woodbridge
How is Extended Stay America - Newark - Woodbridge rated?
Extended Stay America - Newark - Woodbridge has a 3.1 star rating with 2,549 reviews.
When is Extended Stay America - Newark - Woodbridge open?
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.