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Extended Stay America - Newark - Woodbridge
- Hotels
- Woodbridge, NJ
About this business
Location details
1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a condom under my pillow and small hairs in the bathroom. The shower curtain was installed wrong so water leaked out everywhere, the bedroom curtain had holes in it.
Business response:
Dear Flor, Thank you for sharing your feedback about your stay. We apologize for oversights in preparing your room and any cleanliness issues that compromised your experience. We will address this with our housekeeping team to ensure thoroughness in their work. Additionally, we regret the inconvenience caused by the water leakage and the condition of the bedroom curtain. We are working with our housekeeping and maintenance teams to ensure immediate improvements. Your comfort and satisfaction are paramount to us, and we appre... read more
In Complimentary breakfast is like jock
Business response:
Dear Sumantkumar, We apologize for the disappointment you experienced with our complimentary breakfast. Your feedback is valuable, and we take it seriously in our ongoing efforts to enhance our guests' experience. We hope other aspects of your stay were enjoyable. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Sincerely,Hotel Management
Wort experience Overall it was a terrible experien. Couldn't even take a shower for the 2 nights. Coffee was supposed to be included in the price it waa not availbe and they dont refill it. I requested a foldable crid thety said they only have one. The guests recive their mail there. I dont recommend it at all.
Business response:
Dear Guest, Thank you for being our guest. We apologize for the numerous inconveniences you experienced during your stay. It's disheartening about the issues with the shower, coffee availability, and lack of a foldable crib. Your feedback regarding these matters is deeply concerning and not reflective of the standard of service we aim to provide. We will address these issues with our team to ensure improvements are made promptly. Additionally, we appreciate your feedback regarding mail handling and will review it to enhance ... read more
Refrigerator had hair in it Floors in the kitchen area were sticky Tub had hair in it Overall this was more like a motel than a hotel Felt like i was staying at a cheap motel
Business response:
Dear Torrie, We apologize for the cleanliness issues you encountered during your stay. Your feedback regarding the refrigerator, kitchen floors, and tub cleanliness is concerning and not reflective of the standards we strive to maintain. We take such matters seriously and address them with our housekeeping team to ensure thorough cleaning is followed. Your comfort and satisfaction are important to us, and we regret that we fell short of providing a pleasant experience. Should you reconsider staying with us in the future, we ... read more
It was just horrible. They said they were going to give breakfast. They didn’t have breakfast. They just had coffee and muffins. The lights were very dim in the hallways. It was just I didn’t enjoy this stay I will never do another extended stay
Business response:
Dear Eufemia, We are truly sorry to hear about your disappointing experience during your recent stay. Your feedback regarding the breakfast offerings and the lighting in the hallways is concerning, and we apologize for any inconvenience caused. Please know that we are actively addressing these issues and enhancing our services to ensure a more enjoyable experience for all our guests. We understand your frustration and sincerely apologize for falling short of your expectations. Your feedback is invaluable to us, and we would ... read more
Frequently asked questions about Extended Stay America - Newark - Woodbridge
How is Extended Stay America - Newark - Woodbridge rated?
Extended Stay America - Newark - Woodbridge has a 3.1 star rating with 2,549 reviews.
When is Extended Stay America - Newark - Woodbridge open?
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.