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Extended Stay America - Norco
- Hotels
- Norco, CA
About this business
Location details
3265 Hamner Avenue, Norco, CA, 92860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent customer service from all the employees
I had a great stay with no problems! I would come back to stay again.
Loved the staff
Business response:
Dear Guest, Loved hearing that our team made such a great impression on you! Creating a welcoming and supportive atmosphere is something we truly care about. Your kind words mean a lot and will be shared with everyone. Thank you for choosing Extended Stay America. We look forward to welcoming you back for another enjoyable stay soon. Sincerely, Hotel Management
Na
Staff was great and accommodating
Business response:
Dear Guest, We’re so glad to hear that our team made a great impression during your stay! It’s wonderful to know their willingness to assist helped make your visit more comfortable. At Extended Stay America, we strive to create a welcoming and supportive environment for every guest. Thank you for sharing your kind feedback, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
I try to stay there as much as I can since the staff is so great .. always friendly and happy to see you at check in
Business response:
Dear Guest, It’s wonderful to hear that our team makes you feel so welcomed each time you visit. Creating a warm, friendly atmosphere is something our staff truly takes pride in, and it means a lot to know their efforts keep you coming back. Thank you for choosing Extended Stay America whenever you’re in the area. We truly appreciate your loyalty and look forward to seeing you again soon. Sincerely, Hotel Management
The room was non-smoking, however it smelled like smoke. The hotel advertises breakfast, however all they have are granola bars and coffee, that’s not breakfast. There were non-operating vehicles on the premises that made the place look dissatisfying. I don’t foresee staying at that hotel in the future.
Business response:
Dear Guest, We regret to learn that your recent visit did not align with expectations and appreciate you bringing these matters to our attention. It is disappointing that your accommodation did not provide the fresh atmosphere anticipated for a designated smoke-free setting, and we understand how this affected your comfort. We also apologize that the morning refreshment selection did not meet your needs. Your comments have been shared with the appropriate teams for careful attention and corrective focus. We value your feedba... read more
Frequently asked questions about Extended Stay America - Norco
How is Extended Stay America - Norco rated?
Extended Stay America - Norco has a 3.4 star rating with 1,745 reviews.
When is Extended Stay America - Norco open?
Extended Stay America - Norco is open now. It will close tomorrow at 12:00 a.m.