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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair price for the room as it is. Staff could be more attentive and easier to reach. Good location near stores and food options.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our associates and that you also enjoyed our ideal location. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Simply great staff is great location is great no other extended stay can match
Business response:
Thank you for staying with us. It is a pleasure to know you liked not only our courteous associates but also our ideal location, which made your traveling to different destinations an easy task. Your praises are shared with all of our team members. Thank you once more reviewing Extended Stay America, and we look forward to seeing you soon. Sincerely, Hotel Management
The room are actually better than I expected I’ve stayed here a week and I can’t complain about the room itself or the service I will recommend extended stat America to a friend far as a live in hotel
Business response:
Thank you for choosing Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you liked your well-kept suite as well as the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It’s listed that breakfast is included. What they mean by that is not actual breakfast but “grab and go” which equals coffee and snack bars. That was disappointing as I prefer to stay in places that have breakfast so it’s one less thing to worry about on trips
Business response:
We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
The room was very quiet and good size. Bed confortable. However, it’s a bit old, the bathroom is a bit small and wasn’t well cleaned as good as I was expecting. Wifi works but it is slow.
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are glad you had an overall great stay and liked your spacious suite with comfortable beds. However, we regret your disappointment with the size of the bathroom and the speed of the internet. Our maintenance team has notified to ensure the issue is corrected. We value your feedback and hope to see you soon on your next visit this way. Sincerely, Hotel Management
Breakfast?? Pretty much o,k, Breakfast was less than meager. Lacked the amenities you find at most other facilities.
Business response:
James, thank you for your feedback. Although you had an overall pleasant visit, we are sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.5 star rating with 1,393 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.