Extended Stay America - Norwalk - Stamford

Business response:

Dear DOMINICK, Thank you for sharing your excellent review of your visit to Extended Stay America. We aim to make your stay as comfortable as possible and assist you with whatever you need. Therefore, we especially appreciate your lovely comments recognizing the service provided by Serra, and we will surely share your compliments with the entire team! Thanks again, and we hope you will stay with us again. Sincerely,Hotel Management 

Business response:

Dear Subhan, Thank you for being our guest. We are glad you had a pleasant stay, but we are sorry that our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders so they are aware of our guests' wishes regarding breakfast choices which assists them in determining future options. Please give us another chance to host you whenever your travels bring you to the city.Sincerely,Hotel Management 

Business response:

Dear Lisa, Thank you for taking the time to review your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback; we hope to see you soon.Sincerely,Hotel Management