Extended Stay America - Oakland - Alameda Airport

Jacquis 

on Expedia

6 years ago

I did like the location of the property which is why I picked it. But after trying to check in 3 different times with a Visa Credit Card I was denied entry due to then allegedly not accepting Visa. Even with the Expedia Rep on the phone me and my guest were still being discriminated against for no reason. I have part of the incident on video. I've stayed at Extended Stay alot and never had a problem. 

George 

on Expedia

6 years ago

Elevator and cable wasn’t working. Cheaper than most hotel but you get what you pay for. 

Anonymous 

on Expedia

6 years ago

I didn't like it the front desk lady was rude had a attitude and claimed she couldn't find our reservations and overall wasn't helpful to and the Elevator was brokefown 

Anonymous 

on Expedia

6 years ago

The rooms was not clean and the staff was horrible. 

Will 

on Expedia

6 years ago

The fact that the property is a tad dirty, the shower unacceptable, terrible tv reception and the lack of amenities, it really is about as basic as it can get. Would I stay again? Only in a pinch. 

Jason 

on Expedia

6 years ago

Worst experience in a hotel ever Call me 

T 

on Expedia

6 years ago

Had to call the police on staff for harrassment, putting my life in danger and breaching my privacy. Short story. I had to contact the front desk due to continuous stomping, things dropping on the floor and running back in forth from the room above me that had lasted for hours 6pm till 12am plus. The front attendant was very rude. He asked me to go up to tell the other guests to quiet down he stated at the time that he was basically was busy with the guest staying next to me dealing with the same problem. I then called back ... read more