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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kimberly, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see you enjoyed your time being here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Everything quick, and fast quiet clean and close to shopping, and eateries
Business response:
Leo, thanks so much for the terrific review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business visit. Overall it was a nice friendly clean environment. The only negative was that someone was clearly smoking marijuana near the elevator. The smell was awful. Other than that the room was clean.
Business response:
Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. Hotel Management
Business response:
Many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Poor Policy I believe the staff did an excellent job, but upper management could do better with accomadating their customers. Upon request, I asked that my room be cleaned and was told "no" due to a 7 day policy. For this reason, I never plan to stay at this hotel again.
Business response:
Gerallynn, thank you for being our guest at Extended Stay America and for appreciating the service provided by our entire staff. We are sorry you were unhappy with our hotel policies. However, being an extended stay, our housekeeping is done on a weekly basis to respect the privacy of our guests, offering minimal disturbance to their home-like stay. We do offer the cleaning service on request at a minimal fee. We are glad this didn’t overshadow your otherwise pleasant stay and we hope you will choose us again in the future. ... read more
bad It wasn't good for the price.
Business response:
Syam, thank you so much for taking the time to post a review your time with us. We were disappointed to read our hotel and facilities did not provide the value you were hoping for. As in every city, certain times of the year are busier and command higher rates, however, we definitely make every effort to be priced competitively. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Richard, thank you for being our guest and for sharing your feedback. We are happy you enjoyed your overall stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
Enjoyed My Stay! My Stay here was Amazing . I would like to give props to the young guy Amid/Aman not sure of name and Morning Manager Victoria/ Veronica for such pleasant attitude keep up the good work you guys :)
Business response:
Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice place near everything I need. Check in was good. Check out 11:00 a bit too early. When I asked at 01:00 for late check out they say it had to approve 24 hours before.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased your stay with us was enjoyable, but we regret the inconvenience you experienced at the time of check-out. We hope this will not deter you from choosing us again the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,093 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.