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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Keep looking The bed frame was broken and would shift when I laid down. THe breakfast is a joke; granola bars, muffins, coffee, and oatmeal packets.
Business response:
Brain, thank you for comments. We are sorry your stay was interrupted by maintenance issues in your room. We have gotten with our maintenance team and we are working on the problem. We appreciate you letting us know. Your feedback in regard to the breakfast will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Jessica, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Okay stay America Hotel is in good area, but it’s not the clean. Lots going on and construction. Hopefully to make it better. Customer service was nice and friendly. Bedding and pillows were horrible. Overall 2 1/3 stars I would give. Not really worth the price imo
Business response:
Thanks for being our guest and sharing your review. Although you had an overall pleasant stay, we are sorry you couldn’t experience a good night’s sleep due to the construction and bedding issue. Your feedback for cleanliness is shared with the concerned team in an effort to improve our service going forward. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
good stay Enjoyed a one night stay here. The hotel was close to where we were seeing a show. It was clean, comfortable and the staff who checked us in and out were very friendly. Would stay again.
Business response:
Lindsay, thank you for being our guest at Extended Stay America. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I Our room was nice and clean. No shampoos or conditioners or hair dryer. Since there are stoves in all the rooms the entire floor smelled like bacon and curry and whatever else people were cooking. Reception/coffee area in the morning wasnt stocked with cups or cream( only vanilla flavor) and coffee wasnt ready. Trash overflowing. Needed a good wipe down. I wouldn't stay again unless nothing else were available
Business response:
Alberto, thank you for being our guest. We are sorry for the issue you had and regret the inconvenience caused. Please note, to respect the privacy of our guests staying for long periods of time, fresh linens and towels are always available at the front desk. Although we provide this services at your request for a minimal fee. We would also like to inform you that, to ensure cleanliness of our kitchenware it is available at the front desk and are provided upon request. Your comments regarding breakfast specifics have been sh... read more
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Christina, thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,093 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.