Extended Stay America - Orange County - Anaheim Convention Center

Anonymous 

on Expedia

a year ago

WORST EVER AC unit worked but no cold air. Called front desk twice and still no one came up to fix it. When we got there they only had us down for one room when we reserved 2 rooms on Hotels.com website. Front desk employee Taylor kept telling us that we did our reservations wrong. Since we needed two rooms we were suppose to make two separate reservations. Don't know who dropped the ball because on my confirmation letter from Hotels.com it shows my reservations as reserving two rooms. So we ended getting one room with a dec... read more

Vanessa 

on Expedia

a year ago

Location wasn’t bad. Cheap Lyft rides to Disney. As a whole hotel feels unkempt. The day of check-in the lobby had an awful smell. The kitchen in the room looked so run down there was no way I was using it. The floor was sticky. When I wiped it with a Clorox wipe it immediately turned dark grey from the filth on the floor. The trash room was piled high of disgusting trash, not just in the designated bins. I wouldn’t recommend this hotel or stay here again. 

Anonymous 

on Expedia

a year ago

Has had a good history until this stay... The shower did not work. Only cold water. The fridge was dirty. The chair in the room was filthy. Told the front desk they switched rooms. New room was better but the shower was still cold. And there was a pregnant roach in the bathroom!!! I've stayed here several times and my stay has never been like this. The roach was the end all. I loved staying there all the other times. It's a great location for disneyland. It won't let me add a photo. =( 

Cristina 

on Expedia

a year ago

Si fueran más limpio son muy sucios 

Ginger 

on Expedia

a year ago

I do not recommend this dirty unsafe place We did an 8-day stay and took our granddaughter for her first Disneyland trip and Newport Beach trip. (Would have switched hotels if there was something available for our stay)Walked in the place smelled bad floors were dirty staff not dressed or acting professional, hallways wreaked of cigarettes and masking odors, I had to clean our room. Nothing was as advertised on the hotels website or on hotels.com You do get a kitchen The kitchen comes with a full size refrigerator takes a lo... read more

Carlea 

on Expedia

a year ago

What i like was the front receptionists respectful and kind. However the room I stayed in was dirty the floor was sticky. And the bathroom sink was filled with what seemed to be tiny hairs. Like maybe from someone shaving. The bathroom sink was not clowns and neither were the floors cleaned efficiently. 

Sharon 

on Expedia

a year ago

Don’t stay here Good price. But you pay for what you get. Took was dirty. Bathroom tub was disgusting. The paint was peeling. No hot water. The stove was dirty with food leftover.