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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Do not stay here Rooms were dirty and appliances and furniture were stained. Security latch was very loose. Didn’t feel safe I ended up checking out after a couple hrs of checking in. Rooms are not like the pictures online
I liked that it's close to Disneyland, has parking and it's close to the cheesecake factory. The first room I was assigned smelled bad & I think they are running a City program so there was dogs barking, weed and cigarettes smoking, you can smell it in the rooms/hallways. I was moved to a different but room cabinet doors were missing, refrigerator was dirty, was super loud and the bathroom sink leaked if you used it. Very disappointed about the room conditions, there is no disturb sign or cleaning (I stayed 2 nights).
Muy mala experiencia Muy lejos de la realidad de lo que se ofrece contra lo que se recibe, muy mal servcio, no limpian, no hay accesorios en las habitaciones, en fin muy mala experiencia.
They seem to be using this property to house homeless families. Actually had case workers in the lobby interviewing homeless families. Hallways always smelled of pot. Felt unsafe there as a mom traveling alone with her kids for a Disneyland trip.
Restrooms were dirty, bad smell to the hallways and rooms . Do not recommend
The rooms are spacious with A/C and clean. Located closley to lots of restaurants and other activities. You can request soap, shampoo and towels much like other hotels. Unfortunately you also have to request basic kitchen items like pots pans utensils plates. I requested these items and never received them. The complimentary breakfast is also a joke. They only seem to provide coffee. I got up early expecting some options such as cereals or oatmeal but that wasnt the case.
Business response:
Dear Angel, Thank you for sharing your experience with us. We are glad to hear you appreciated the room and convenient location, but we sincerely apologize for the inconvenience caused by not receiving the requested kitchen items and the limited breakfast selection. We understand how frustrating that must have been and regret falling short of your expectations. Your feedback has been shared with our team, and we are actively working to improve these areas. We hope you’ll consider giving us another opportunity to provide a mo... read more
Quick 2 night trip to Disney with our toddler. Long story short, not the place you want to be with little ones. Room was dirty and had so
Business response:
Dear Zac, Thank you for sharing your feedback. We are glad you chose us for your family trip and appreciate the opportunity to host you. We are truly sorry the accommodations did not meet expectations, especially during such a meaningful visit. Your comments have been taken into consideration and will be used to enhance our guest experience. We hope to welcome you back for a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,803 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.