Extended Stay America - Orange County - Anaheim Convention Center

thuy van 

on Expedia

a year ago

Not that great. Dirty run down and kinda horrible 

Hugh 

on Expedia

a year ago

I would give this hotel a one star rating but I understand that you get what you pay for. Overall the room was not very clean. There was hair randomly found everywhere, a clogged tub drain that had things floating out of the drain, the knobs for the stove were purely display and did not work (but in fact detached), the fridge was beyond rusty, and the room had an odd odor most likely coming from the AC. The only redeemable quality of the room was that the sheets and pillow cases were relatively clean. If you’re looking for a... read more

Daniel 

on Expedia

a year ago

No cookware available, no room service during the 4 day stay Only 2 towels available for a suite.Refrigerator was not working properly. Paid and booked for a 2 queens suite and got 2 full beds instead. Asked for a ice bucket got a trash bag. 

Anna Kristine 

on Expedia

a year ago

Our room ac/heater wasn't working. Water heater wasn't working and shower was clogged. Informed the manager and said they could try to give us extra free night or refund since they're fully booked and can't switch us to another room but never heard back. 

Anonymous 

on Expedia

a year ago

I would think twice We checked into the hotel at midnight the guy at the front desk. He was really nice and helpful. We get up to our room and the floor was sticky like you can see my shoe prints in the floor from the stickiness on one side of the bed there was a dead bug but the beds were made there was fresh towels, but that bathroom sink wasn’t wiped down. There was hair on the sinks, some type of yellow sticky stuff on the side of the Fossett, the Fossett wasn’t wiped down. There was toothpaste residue all over it. There... read more

Heather 

on Expedia

a year ago

If I could get this property and -3, I would. The woman who checked us in was struggling with life. I don’t want to fault anyone for having a tough time, but she loudly complained while talking on the phone to her boss about every possible thing she could. When we got up to the room, it was filthy. There were hairs on the counter in the bathroom and in the shower. There were dead mosquitoes. The place was a total $h!thole. The towels were yellow instead of white and they were fraying. I would not recommend. 

Robert 

on Expedia

a year ago

DISGUSTING Started out with women wearing nothing with lights and cameras in the lobby and outside.. Looked like a porn shoot. No hot water. Nothing was clean, floors dirty. Sink had a ball of hair. Absolutely disgusting. This place should not be open and you Hotels,com should not share this property with others that have any standards. I would like my money back. Left this hotel, we didn't and couldn't stay there with respect to ourselves. Want my money back. Stayed across the street at the JW Marriot. Lost my money I guess... read more

Christina 

on Expedia

a year ago

The room was stinky. We did not have hot water for our showers, the refrigerator did not work and our food spoiled. Worst hotel I’ve ever stayed at. 

Andrea 

on Expedia

a year ago

You know that saying you get what you pay for! No but this location smells really bad and is run down. Makes you feel unsafe.