Extended Stay America - Orange County - Anaheim Convention Center

David 

on Expedia

a year ago

Surprisingly Shoddy for the Money Upon arrival, the check-in staff seemed confused about what rooms they had available. The room had flooring that was separating from the sub-floor resulting bubbles in the floor. The hair dryer mounting was dangling from the wall. The iron did not work. Then promised to replace the iron but never did. The room was dirty and had whiskers on the bathroom sink. When the cleanliness was complained about, the response was, "We're short housekeeping staff." The so-called breakfast is an individual... read more

ANDREW 

on Expedia

a year ago

STAY AWAY. STAY AWAY. STAY AWAY. Worst hotel experience ever. After walking back from Disneyland on very cold night our room heater wasn’t working. Call front desk, rings endlessly. Call again a little later; still no answer. Go down to lobby for extra blankets and pillows. We were not drunk or inebriated. Politely tell front desk woman we were a bit frustrated at no answer or callback. Boom. She explodes that she was busy. We told her our heater wasn’t working, and if they couldn’t fix we just want 3 pillows and a blanket. ... read more

Alison 

on Expedia

a year ago

Bath was peeling, floor was sticky, food was left in microwave, rarely was there anyone up front to help. Their breakfast had no granola bars like they said they had & they didn't come to front whem bell was rang. Tables & counter tops were dirty. We left something & now they refuse to take my call. Skip this place & go elsewhere 

Shan 

on Expedia

a year ago

The hotel is very dated! The staff were never available. The breakfast in the lobby were just moffins and bars and they were very old and gave me stomach issues.