Extended Stay America - Orange County - Cypress

Cody 

on Expedia

10 months ago

My husband booked quickly and I should have read the reviews before we booked. On arrival I initially thought oh this is in nice tucked in business area shortly to be greeted in the parking lot by sketchy looking people. Walking down the hallways a lady came out of one of the rooms joking about ghost I thought it was strange. The next day in day light I got a better view of the property and there is a lot of homeless renting these rooms living in them roaming around. Our room it’s self wasn’t cozy it smelt so bad like cigere... read more

Toby 

on Expedia

10 months ago

Roaches There were two roaches in the room. 

LJ 

on Expedia

11 months ago

Not worth for the price. Hotel looks outdated and has that old smell 

James 

on Expedia

11 months ago

Odor in the room was horrible The odor in the room smelled like an uncleaned cat box, extremely offensive, and for the price for you pay for one night these room should be updated but mostly deodorized 

Adela 

on Expedia

11 months ago

N/c 

Lori 

on Expedia

a year ago

We were traveling 4 hours to this destination and were scheduled to stay Mon-Sat. Halfway in, around 7:00 pm, the hotel called and cancelled our reservation. Were told that since we booked 3rd party and they needed our room, we no longer had a reservation. The receptionist then told us "Have a great day" and hung up the phone. We had to find another reservation for the week, which wasn't easy and was quite costly. Have booked rooms many times over the years and did not know that once confirmed, the hotel could just cancel yo... read more