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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My Stay at Extended Stay Clientele were a little sketchy. The bathroom was not as clean. The remote control was very sticky and seemed to not have been cleaned in a while. The receptionist was very nice and helpful.
Business response:
Veneta, please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, General Manager
Business response:
Donato, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
Bug in the bed We only stayed one night, overall the place was nice. We found a dead bug in the sheets of the bed. We called to ask if we could have our sheets changed and they had us go to the front desk to pick up new sheets and change them ourselves. Then when we were leaving there was dog feces all over the floor at the front of the entrance. The clerk knew about it and warned us, but didn't seem like she was in much of a hurry to do anything about it. Other than that, it was a nice place! The room was nice and I love th... read more
Business response:
Michelle, thank you for sharing feedback about your recent stay. I know that a fresh, clean hotel sets the tone for a wonderful stay, and I regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and I am concerned that this did not occur. I hope this incident will not deter you from returning to enjoy a great stay with us next time. Please visit us again in the future so that we can regain your confidence. Sincerely, General Manager
Business response:
Candace, thank you for taking the time out of your busy schedule to post a wonderful rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, General Manager
If your towing a boat or trailer, they have space. Picked this hotel due to lots of parking area for the boat I was towing. Not many hotels in this area have that availability. Hotel itself was clean and comfortable.
Business response:
Stanley, it was a pleasure to have you as our guest at Extended Stay America - Orange County - Huntington Beach. We are delighted to read you liked our well-kept property and that our facilities met your expectations. Thanks for all of your great feedback. We look forward to your next stay! Sincerely, General Manager
Everything we needed We were staying a week for a softball tournament and this hotel was in a perfect location.. The facility had everything we needed for our stay. There was a grocery store and a Walmart within 5 minutes of the hotel so we could easily keep our fridge stocked. The staff was so helpful and friendly, too. JOCELYN checked us in and helped answer all our questions. We ended up leaving a few days early and ROSELYN was very accommodating in helping us shorten our reservations.
Business response:
Thank you for your awesome review of Extended Stay America - Orange County - Huntington Beach. We are overwhelmed to read you were thoroughly impressed with our convenient location and that the attentive service from our associates added to your joy. Your compliments will allow me to thank my entire staff, especially Jocelyn and Roselyn for doing an excellent job. We look forward to welcoming you again for another memorable trip. Sincerely, General Manager
No Sense of Conserving Water why did you have a written reminder re: not wasting water to wash small items, while the shower water control has only one setting---maximum (I figured it was putting out about a gallon a minute)--very, very wasteful. Your property isn't the only one, most motels/hotels these days have the same, wasteful shower water controls. Maybe your industry should re-visit WATER CONSERVATION MEASURES/LOW-FLOW SHOWER CONTROLS.
Business response:
John, thank you for staying at Extended Stay America - Orange County - Huntington Beach. We are happy to know you were overall satisfied with your visit. We take all feedback, good and bad, very seriously and use them as a training tool to further improve ourselves. We hope to see you again in the near future. Sincerely, General Manager
Business response:
We appreciate you sharing your kind rating of Extended Stay America - Orange County - Huntington Beach. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, General Manager
Nice & Convenient Home away from Home Perfect home away from home. Nice & quiet, clean & comfy studio unit in the perfect location for me -- on the edge of Huntington Beach, with Seal Beach just down the road. Near the beach and a shopping mall. Pretty close to freeways. Front desk staff friendly and helpful.
Business response:
Clarice, thank you for taking time to post such wonderful feedback about Extended Stay America - Orange County - Huntington Beach. We are delighted to read you felt at home with us and our location was exactly what you were looking for. Thanks for being our guest. We look forward to seeing you again. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,258 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.