Extended Stay America - Orange County - Huntington Beach

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Milo, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Tyler, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for your review. You are absolutely correct to expect a comfortable, clean and bug free environment when staying with us. Although we treat regularly, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. Counting on your kind generosity to accept our apologies, we hope you will consider a return visit. Sincerely, Hotel Management 

Business response:

Thank you for your review of Extended Stay America. We are glad to know you liked our convenient location and had an overall comfortable stay. That being said, we are sorry for any inconvenience you had while being here. We hope to see you again in the future. Sincerely, Hotel Management 

Business response:

Rhonda, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was comfortable. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Susana, thank you for your review, and it's nice to know you enjoyed your overall stay at Extended Stay America. However, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management 

Business response:

Therese, thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management