Extended Stay America - Orange County - Irvine Spectrum

Business response:

Dear Guest, Thank you for taking the time to share this uplifting review with us. We’re thrilled to know you felt so welcomed, and it’s wonderful to hear how Brenda went above and beyond to provide the level of care and hospitality you deserve. Her dedication, along with the entire team’s support, truly helps create a home-like atmosphere for our guests, and we will gladly share your kind words with them. It was a pleasure having you as our guest, and we look forward to welcoming you back to Extended Stay America again soon.... read more

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for this outstanding review! We’re delighted to hear that your room feels comfortable and home-like and that our friendly team continues to go the extra mile to make your visit enjoyable. Creating a warm and welcoming environment is always our goal, and your kind words truly mean a lot to us. We will relay your compliments to the team, and we look forward to having you back again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for taking a moment to share your experience. It’s genuinely heartening to hear that the team’s warmth and the comfort of your room helped make your visit enjoyable. Knowing that the atmosphere felt relaxing and welcoming means a great deal to us, and we’re grateful you took the time to point out what made your stay pleasant. We will relay your compliments to the team, and we look forward to having you back whenever your travels bring you this way again. Sincerely,... read more

Business response:

Dear Guest, Thank you for sharing such heartwarming feedback with us. We are delighted to hear that your experience was enhanced by Brenda’s consistently warm and welcoming service. Your recognition means a great deal, and we will be sure to share your appreciation with her. It was a pleasure hosting you, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for staying with us and for taking the time to share your review. We’re delighted to hear that the spacious rooms added to your comfort and that our team made such a positive impression throughout your stay. It’s always encouraging to know when both the accommodations and service come together to create a great experience. We truly appreciate your kind words and look forward to welcoming you back to Extended Stay America again. Sincerely, Hotel Management