This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay the night.
Business response:
Dear Roberto, Thank you for your positive feedback. We’re delighted to hear that you found our hotel a great place to stay for the night. Providing a comfortable and enjoyable experience for our guests is our top priority, and it’s wonderful to know we met your expectations. We appreciate your kind words and look forward to the opportunity to welcome you back to Extended Stay America for another pleasant stay. Sincerely,Hotel Management
.
Ok
Business response:
Dear Rathany, Thank you for your feedback. We appreciate you taking the time to share your thoughts. While we’re glad to hear your stay was acceptable, we’re always looking for ways to improve. We hope to provide an even better experience on your next visit. Thank you for staying with us, and we look forward to welcoming you back. Sincerely,Hotel Management
Blow dryer was not included in the bathroom. Bathroom outlet did not work at all. Room floor was very gross and sticky.
Business response:
Dear Guest, Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the bathroom amenities and cleanliness. Your feedback is important to us, and we will address the missing blow dryer, non-working outlet, and floor cleanliness immediately. Ensuring our guests have a comfortable and pleasant stay is a top priority, and we regret that we fell short in this instance. We appreciate your feedback and hope to have the chance to improve your experience in the future.Sincerely,H... read more
Less expensive for a reason The price was less expensive than other hotels in the area but the facility was very run down. However, it was clean. The breakfast that is included is a packaged granola bar/muffin that is set out in the lobby. There was a lot of garbage around hotel. Front desk staff do not seem to be consistent or know what to do. I witnessed several people complaining to front office staff. If you want any items in your room such as cups, coffee maker, soap, pans, forks, etc., you need to request them and pick... read more
Business response:
Dear Guest, Thank you for your feedback. We’re glad you found our facility clean and our pricing competitive. However, we apologize for the issues you encountered with the facility’s condition, breakfast options, and cleanliness around the hotel. We’re also sorry to hear about the inconsistencies with our front desk staff. Your comments are valuable, and we will address these concerns to improve our services. We hope to provide a better experience on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,281 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.