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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had to wait for the clerk who was out for a walk. Also room didn’t have any trash cans.
Business response:
Dear Bernardo, Thank you for taking the time to share your feedback. We appreciate your recognition and also apologize for the inconvenience you experienced during your visit. We understand how delays at check-in and missing essentials can affect your overall comfort. Your comments have been shared with our team as part of our ongoing efforts to improve our service and attention to detail. We hope to welcome you back for a better experience in the future. Sincerely, Hotel Management
The restroom and shower was very worn out and dirty... definitely needs updating but it's about what I expected for the price.
Business response:
Dear Kelly, Thank you for taking the time to share your impressions. We’re glad you chose to stay with us and appreciate your understanding regarding the condition of the facilities. We regret that certain aspects of the room did not reflect the level of care we strive to provide. Your feedback is important and helps guide our efforts to enhance the guest experience. We hope to welcome you back for a more comfortable and refreshed visit in the future. Sincerely, Hotel Management
Was ok for a couple of days stay less expensive in price yet still close enough to CAPISTRANO
Business response:
Dear Elizabeth, Thank you for taking the time to share your feedback. We're glad to hear the location worked well for your plans and that the value was a plus. We understand that certain aspects may not have fully met your expectations, and we sincerely apologize for any inconvenience. Your input is important to us as we work to enhance the guest experience. We hope to welcome you again for a more enjoyable stay. Sincerely, Hotel Management
Nice
For better or worse, hotel management was limited in presence. Good three night stay, easy check-in and check-out, but nothing of particular remark or complaint.
Business response:
Dear Samuel, Thank you for choosing Extended Stay America and for sharing your experience. We are glad to hear that check-in and check-out were smooth and that your stay was comfortable overall. We aim to provide a welcoming and seamless experience, and your feedback helps us identify areas where we can enhance our service. We appreciate you taking the time to share your thoughts and hope to have the opportunity to provide an even more memorable visit next time.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,571 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.