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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible condition Room wasnt ready when i got there. No toilet papet, dirty, trash cans were full
Business response:
Christian, thank you for being our guest. We apologize for the inconvenience you had at the time of check-in and for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with the appropriate teams to make sure such incidents can be prevented from occurring again. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
the bath fan could not take moisture out of the room. It ran 24-7 and was still musty smell in bath. The night lock on the front door was broken
Business response:
Paul, thank you for being our guest and sharing your review online. Although you had an overall pleasant stay with us, we sincerely apologize for the maintenance issues in your room. Your feedback is discussed with the appropriate team for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The room was clean and nice. Breakfast was promised but there was none.
Business response:
Thank you for being our guest. We are glad you liked your room and had an overall pleasant stay. However, we are sorry you weren’t able to take advantage of our breakfast offerings. This is definitely not the kind of experience we would like our guests to leave with and your feedback has been discussed with the concerned team to find out what went wrong. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Probably should have asked for another room Over all my stay was good for what i needed to do but the sink in the bathroom was not working and there was no towels..and was told i would get some but it never happened. They do need to have a carpet cleaner to come clean the carpets cause there was a huge stain on the floor.
Business response:
Raymond, we are disappointed to read we were not able to deliver you with a stellar stay. Please accept our apologies for the inconvenience you had. Your feedback for the housekeeping issue and the poor service is shared with the appropriate teams to ensure we deliver better service going ahead. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 4.3 star rating with 2,632 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.