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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay was great. Bed was comfy and breakfast was convenient.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our tasty breakfast and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Cleanliness could be improved. Pillows could be better. Asked hotel for a wake up call and they forgot...:(
Business response:
Thank you for the review of your stay. Although from your rating it seems you had an overall pleasant stay, we apologize for the service issue you encountered and regret the inconvenience caused. Your concerns will be shared with the appropriate individuals in our organization so that this does not repeat. We value your feedback and hope to have the chance to serve you better in the future. Sincerely, Hotel Management
I would stay again. Knowing what I know now! This was a different experience that I ever been apart of. There are no ice machines, no maid service (unless you stay over seven days). So hat means if you use every towel in the room and they have no more at the time you need them again...good luck. BYOT
Business response:
William, thank you for being our guest. We are happy to know you had an overall pleasant stay with us. We look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Good value The property is dated yet the service is very good.
Business response:
Peter, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and liked the service provided by our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Front desk check in was great. Room was dirty. Sinks were dirty, cigarette burns on the linens.
Business response:
Thank you for the feedback about your stay. We understand how frustrating the cleanliness issues with your guest suite were and that there were burns on the linens. We certainly apologize and have shared your concerns with the housekeeping team to review and action. On a positive note, we are glad you liked our front desk staff and had an overall comfortable stay. Thank you again, and we hope to have the chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,597 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.