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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and Clean This hotel was exactly what I needed for a couple says when a pipe burst in my house. The staff was very accommodating and kind. The room was comfortable and clean - and all for a great price!
Business response:
Dear Shannon, Thank you for sharing your remarks about your recent visit to our hotel, Extended Stay America. It gives us real joy to know guests like the amenities provided, and in your case, having a clean and comfortable room at a good price was great. We hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
We arrived ater midnight and the system was down, The front desk agent Tina was amazing and helpful looking for the rooms. The hotel and rooms very clean. Definitely I'll come back. The only inconvenience no breakfast includes as advertised. Just coffe and muffins.
I have a dog so they always have goid rooms. I don’t like that the internet is weak, you have to pay for upgrades. I am gere for business so i expect strong internet.
Business response:
Dear Michael, Thank you for posting your kind review of Extended Stay America during your visit to our city. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to know our guests notice and appreciate their efforts. However, we are sorry for any inconvenience caused and will work on improving it. We hope you stay with us again in the city next time. Sincerely,Hotel Management
Business trip Elevators/hallways smelled of smoke (cigarette/marijuana). Bathroom tub/shower was dirty. (Piece of soap bar in drain)
Business response:
Dear Guest, Thank you for your feedback and for being our guest. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,234 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.