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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were safety concerns.
me parecio muy limpio cocineta en general,el refrigerador,micro . Lo que no me gusto fue el engaño del desayuno incluido ,,,solo era cafe ,una barrita ,un moffin,sobre de avena y chocolate para hacer y nada mas. eso no es desayuno.
Business response:
Dear GLORIA, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed the cleanliness of the kitchenette. However, we hope you will accept our apologies regarding our complimentary grab-and-go breakfast. We value your feedback as we continually strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again at Extended Stay America.Sincerely,Hotel Management
Window would not close the front desk said that it was a maintenence issue .
Business response:
Dear Raquel, Thank you for taking the time to share feedback about your recent stay. Feedback like yours allows us to monitor and improve our guest experience continually. We will look into this and are grateful for your patience. We hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Great for the cost and location! No issues at all. Decently clean and definitely comfortable. Floor/ceiling noise a little more than normal, but that was probably just my upstairs neighbor.
Clean & Quiet The hotel was nice and very quiet, especially considering the proximity to the airport. One of our windows was stuck open (a little more than slightly cracked), so we had to keep the heat on, which made for an interesting balance of hot & cold during the night. The smoke alarm in the room next door went off at about midnight and stayed on for about 30 minutes, which made me very nervous to fall asleep. The rooms were clean and comfortable (minus the window part).
Business response:
Dear Sabrina, Thank you for taking the time to review your stay. We apologize that you had to experience the fire alarms sounding in the middle of the night, disturbing your evening. We are glad to see that despite this, your stay was great and that you liked our clean and comfortable hotel. Thank you for your patience and for choosing us. We hope you will make the same choice the next time you visit.Sincerely,Hotel Management
There was trash in the hallway by my door. There were two large holes in my window screen and the window would not shut. Flies were in my room.
Business response:
Dear Kim, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,234 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.