Extended Stay America - Orange County - John Wayne Airport

Kara 

on Expedia

4 years ago

Ok overall For the price, I thought it was going to be much better. The hotel is really outdated. It was clean. Beds were not comfortable. There was very limited staffing that you would have to leave the room to go downstairs to exchange dirty towels for clean ones. Breakfast was subpar. Overall I was not pleased with the hotel given the price. 

Anonymous 

on Expedia

4 years ago

Having a kitchen was very convenient and the location of the property made it quiet at night, which was very nice and we felt safe. We were disappointed in the breakfast and the fact the muffins and coffee/hot water (that was the breakfast), was put out very late. The shower curtain rod was falling off the wall in our room. 

Anonymous 

on Expedia

4 years ago

Run out of hot water for tea most of the time. 

Anonymous 

on Expedia

4 years ago

Arrived on 7/29/21 at 8:30pm after a very long day of travel. Tried to check in but there was nobody at the counter. I could hear someone in the back washing dishes but couldn’t get her attention. There wasn’t a bell to ring so I said ‘hello’?? and I knocked on the counter. The girl came around the corner finally after I had waited for 10-15 minutes. She never once smiled, greeted or apologized to me. The first thing she said was “are you checking in?” I told her I had a reservation but wasn’t so sure I wanted to stay there ... read more

Theresa 

on Expedia

4 years ago

Very slow poor service at front desk! For three days the front was filthy! Dog dropping,rubber gloves in gutter basically dirty! The breakfast bars were stale!