This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice for the price.I didn’t like that it said breakfast was served.The only breakfast they have is cheap coffee and baby muffins.
Business response:
Dear María, We are so glad you found value in your stay and appreciated the overall experience! We understand your disappointment regarding the breakfast options and apologize for the confusion. Your feedback helps us better align expectations and improve our offerings. We’re always looking for ways to enhance the guest experience at Extended Stay America and hope to welcome you back for an even more satisfying visit next time. Sincerely, Hotel Management
Low water pressure and not very hot but the stay was very nice.
Good stay Serves the purpose
Excellent location and very safe. Hotel acomodations very good.
Business response:
Dear Rose, It was a pleasure having you as our guest at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. We are happy to hear you enjoyed the excellent location, felt safe, and found the accommodations to be amazing. We hope to welcome you back again soon! Sincerely, Hotel Management
Pro: Easy parking Clean room Comfortable beds Big fridge and cooktop Con: The "breakfast included" was a big deception: they had coffee and tea bags. For food there were a few bags with instant oatmeal and some packaged muffins full of sugar No shampoo or conditioner Broken sink
Business response:
Dear Christian, Thank you for taking the time to review your stay with us. We are pleased that you found our guest rooms clean and well-kept, and we certainly appreciate your kind comments about our parking facility. However, we hope you will accept our apologies for the maintenance once you outlined the bathroom and for our grab-and-go breakfast not meeting your expectations. We value your feedback and will share it with the relevant departments, as we continually strive to enhance our guest experience. It was a pleasure ho... read more
You get what you pay for. Decent room.
Business response:
Dear Tan, Thank you for reviewing your stay. We are happy your overall experience was pleasant, and you liked your room. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest. Sincerely, Hotel Management
.
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.1 star rating with 2,922 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.