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Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
4881 Birch St., Newport Beach, CA, 92660, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great service!
Generally speaking it was okay. Advertising that you have breakfast when it's only muffins coffee and oatmeal packets it's not cool. Alex at checkout was snarky and not helpful about a luggage cart.
Business response:
Dear Diane, Thank you for sharing your thoughts with us. We are glad that your overall experience was okay, but we apologize for the disappointment regarding the breakfast offerings. Your feedback about the breakfast options is valuable, and we will be reviewing how we communicate this to ensure expectations are clear. We also apologize for the interaction you experienced with our team during checkout. This is not the level of service we aim to provide, and we will address this with the associate to ensure a more courteous a... read more
Good overall
Business response:
Dear Ana, Thank you for your feedback. We’re pleased to hear you had a good overall experience with us. If there are any specific areas where you think we could improve, please feel free to share. Your input helps us enhance our services. We appreciate your support and hope to welcome you back for an even better stay at Extended Stay America in the future. Sincerely,Hotel Management
Probably won’t stay here again.
Business response:
Dear Ariana, Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. Your comments are important to us, and we will review them to make necessary improvements. We strive to provide a better experience for all our guests, and we hope to have another opportunity to serve you in the future. Sincerely,Hotel Management
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,440 reviews.
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.