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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was okay. We just needed a place to crash at night. We had full days and didn’t feel like it was worth trying a different room. Sheets were clean. It smelled like a smoking room. If we ran the air cold enough, it helped get the smell out. The shower had hair in it. We rinsed it down the drain, but it made our skin crawl. lol The counter was dirty. We just wiped it down. On night three there was a live cockroach on the kitchen counter. We caught it with a cup and flushed it down the toilet. The breakfast is nutrigrain bars... read more
Food left in room fridge. “Free breakfast” sparse pickings
No frills Hotel was adequate but was a no frills stay. Nothing in the kitchen, no blanket, no toilet paper or paper towels, no breakfast but coffee with no cups. Only 1 elevator worked so there was always a wait. Hall carpets were nasty.
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Stayed there a few times. It’s very close to the airport. Parking is easy and I’ll stay again.
Business response:
Dear Bryan, We are so glad to hear you have chosen to return more than once—that really means a lot to us! It is great knowing the convenience and ease of your experience made a lasting impression. Thank you for taking the time to share your thoughts. We look forward to welcoming you back to Extended Stay America whenever your travels bring you our way again. Safe journeys until then! Sincerely, Hotel Management
6.0 rating is accurate This property is adequate for business or leisure travelers on an economy budget who are fine with very basic accommodations. It’s definitely a no-frills type of property. The location is convenient to SNA airport and UC Irvine. I’ve stayed here many times, and have never been impressed, but also never had a bad experience until my most recent stay. This was related to a specific employee, and I understand that this property probably has difficulty recruiting good employees. The young man with the must... read more
Business response:
Dear Jason, Thank you for sharing your feedback and for being a returning guest. We appreciate your recognition of our convenient location and value, and we’re glad to know the property met your needs during past visits. That said, we’re genuinely sorry to hear that your most recent experience fell short due to a service interaction. Providing outstanding customer service is important to us, and your comments have been shared with our team for follow-up. Thank you again for your continued support. We hope to welcome you back... read more
6.0 rating is accurate This property is adequate for business or leisure travelers on an economy budget who are fine with very basic accommodations. It’s definitely a no-frills type of property. The location is convenient to SNA airport and UC Irvine. I’ve stayed here many times, and have never been impressed, but also never had a bad experience until my most recent stay. This was related to a specific employee, and I understand that this property probably has difficulty recruiting good employees. The young man with the must... read more
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.1 star rating with 2,877 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.