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Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
4881 Birch St., Newport Beach, CA, 92660, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
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Overnight stay I loved that it had parking included. The bed was comfortable. The shower was perfect. Employees at the front desk were very friendly.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are delighted that you enjoyed it here and we met your expectations. It’s always wonderful that our guests are satisfied with the amenities that we work hard to provide. We appreciate your kind words about our front desk team. We take great pride in providing excellent customer service, and we will be sure to share your comments with them as they will be pleased to know their efforts were appreciated. Thank you again for your review, and we look forward to ... read more
Check in process was quick & easy but once you start walking to the elevators, the smell is so bad. It only got worse as you get in the elevator and up. The hallways leading to the room smelled so bad. All kinds of people with their doors wide open, cooking, yelling, dogs barking. I felt like I had just walked into a slum lords building in the middle of new york city. People arguing, music going on, loud ass TVs. I know it’s an extended stag but come on. There were people going up and down the hallways and slamming doors wel... read more
Business response:
Dear Yadira, Thank you for your feedback. We sincerely apologize for the discomfort and noise you experienced during your stay. Ensuring a pleasant and secure environment for all guests is a top priority, and your concerns will be addressed with the team. We appreciate your honesty and will work to improve these areas. We hope you will consider giving us another opportunity to provide a more comfortable stay in the future. Sincerely, Hotel Management
Thank you for having such amazing staff!
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,542 reviews.
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.