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4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a very strong bad smell in the room, on the surface it looks clean, however, the smell was like something was horrible dirty in the room.
Business response:
Thank you for being our guest. We apologize for the unpleasant smell you experienced in your room. We have asked our housekeeping team to deep clean the suite to remove the odor. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Close to airport, family, great food, beach.... so much to see and do.
Business response:
Thank you for the excellent review of Extended Stay America. We're glad our location was ideal for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to Newport Beach. Sincerely, Hotel Management
The pillows were very flat, would have liked firmer pillows, other than that the room was nice.
Business response:
Thank you for staying with us at Extended Stay America. We are glad you liked our rooms and had an overall pleasant stay. We value your suggestions and look forward to your next visit. Sincerely, Hotel Management
No lounge or common area to spend time away from the room. Not much to do when not sleeping
Business response:
Roger, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The room was clean and check in was fast. The place was quiet so i was able to get a good night rest.
Business response:
We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a wonderful night's sleep. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your lovely comments with them. We are also glad you liked our easy check-in. Thank you again for allowing us to serve you, and we hope to provide you with another comfortable stay in the future. Sincerely, H... read more
It was an adequate hotel for a short stay. Clean, but not fancy.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel Very good.
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
They failed to give me my wakeup call, resulting in a panic filled morning.
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,235 reviews.
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.