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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair price
Business response:
Dear sean, Thank you for your feedback! We're glad to hear that you found our pricing fair. Providing value for our guests is important to us, and we're pleased that we met your expectations. We look forward to welcoming you back for another great stay in the future!Sincerely,Hotel Management
Refrigerator was dirty.
Business response:
Dear TARYN, We apologize for the inconvenience you experienced regarding the cleanliness of the refrigerator. Your feedback is valuable, and we will address this issue promptly to ensure a better experience for our guests. Please be assured that cleanliness is a top priority for us at Extended Stay America. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely,Hotel Management
Poor management
Business response:
Dear Alejandro, We're glad you chose our hotel for your recent stay. Your rating and experience both matter to us as we strive for continuous improvement. Thank you for your feedback, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Sincerely,Hotel Management
They had a nice trail in the back, which really gave homeless and crime. There a dumpster with a baby diaper and some suspicious things around it. The overall vibe of this particular property did not sit right with us, and we could not sleep here peacefully, but overall was at a great price, and at least had towels and a bed so . I really think they should focus more on cleanliness and be more strict on smoking because the next-door neighbors literally smelled the whole level of weed.
Business response:
Dear Mark, Thank you for staying at our hotel. We strive to deliver the best hotel experience, so we genuinely apologize for any issues that kept your visit from being perfect. We regret the difficulties you encountered regarding cleanliness and the environment around the property. Providing a safe and comfortable, smoke-free stay for all our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. Rest assured, we take your concerns seriously and will address them with our te... read more
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,198 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.