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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I’ve bug bites on my foot at Bathroom
Business response:
Dear Guest, Thank you for your feedback. We are very sorry to hear about the bug bites you experienced. This is not reflective of our cleanliness standards, and we are addressing this issue with our housekeeping and maintenance teams to prevent future occurrences. Your comfort and safety are our top priorities, and we appreciate you bringing this matter to our attention. We hope to better serve you in the future.Sincerely,Hotel Management
Staff wasn’t co-operating cuz I asked for hair dryer but they didn’t provide me and it was include in the room service
Business response:
Dear Imran, Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you experienced with the hair dryer. It is our goal to provide all listed amenities and ensure that our staff meets our service standards. We will address this issue with our team to prevent similar situations in the future. Your feedback is valuable, and we appreciate you bringing this to our attention. We hope to have the chance to better serve you at Extended Stay America on your next visit.Sincerely,Hotel Management
Las camas muy agusto, todo estaba muy limpio, cerca de restaurantes.
Clean Bed sheets and hot water for bath was pleasant. Room was smelling, and there was water leak under sink, we reached late and were very tired did not bothered to ask for another room.
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that you found the bed sheets clean and enjoyed the hot water. However, we apologize for the unpleasant smell and the water leak under the sink. We understand how frustrating it can be, especially after a long day. We will address these issues with our maintenance team to prevent future occurrences. We hope to have the opportunity to offer you a more better stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,271 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.