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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quite area and hotel. Not the cleanest or the best but it is in a safe area and gets you what you need. No continental breakfast, just coffee and a granola bar.
Business response:
Dear Michelle, Thank you for taking the time to review your visit. We are glad your overall stay was pleasant, and it is good to know about the enjoyable aspects of your stay. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management
This is my 2nd time to stay and I always feel like home especially when I can cook my own food as well. My guests are very happy about it. For sure I will come again for another business trip and for vacation. Staffs are friendly and the room always clean. Excellent! Thank you!
Good value
Business response:
Dear yuanyuan, Thank you for the excellent review. We work hard to ensure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded your expectations and that you found us to be a great value. Thank you for choosing Extended Stay America. We hope to welcome you back soon.Sincerely,Hotel Management
Nice Stay Decent and in a good location
the first room i was given was very dirty and smelled like cigarettes. the front desk clerk was nice and checked the next room for me to make sure it was clean. however, i realized after the first day and i had bought groceries that the refrigerator didn't work, only the freezer. the hotel was all around dirty, and only 1 time in the 5 days was i able to even get a muffin/food item for breakfast. i also rarely saw staff at the counter when i needed someone.
Business response:
Dear Brandon, Thank you for taking the time to share your experience with us. We appreciate your feedback. Our objective is to create lasting memories for our guests; therefore, we apologize for not meeting your expectations. Please be assured we will review your comments appropriately, and we hope you will give us another opportunity to show you the hospitality we are dedicated to providing.Sincerely,Hotel Management
This was a great place to stay! Quiet, clean, and just what I needed. Great area as well.
Business response:
Dear Hayley, We appreciate the wonderful review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We hope Extended Stay America is your first choice the next time you visit our city, and we wish you all the best with your travels.Sincerely,Hotel Management
It's a good value for the price, however, my bathroom sink was clogged and maintenance wasn't available for 2 days.
Business response:
Dear Gerald, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your positive comments about our value and apologize for the inconvenience you experienced with the bathroom sink. Unfortunately, maintenance issues arise from time to time, and we apologize for any delay in addressing the problem. Our goal is to provide a comfortable and well-maintained environment for our guests, and we are sorry if we fell short in this instance. Thank you for choosing to stay with us, and we hope to have t... read more
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,198 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.