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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OLVIDE MI CARGADOR DE MI COMPUTADORA DEJE MI CARGADOR DE MI EQUIPO DE COMPUTO Y NO CONTESTAN EL TEL DE EL HOTEL
Business response:
Dear Maria, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
The place was nice overall but i think it was our room that had issues. Door didnt close properly, no garbage can, the toilet started leaking and it was everywhere.
Business response:
Dear Andrea, Thank you for choosing us. It is nice to know you had a pleasant time here. However, please accept our apologies for the issues you encountered in your room. Although our housekeeping team works hard, they overlooked a few spots and are now working to correct the missed areas you mentioned. We know a first impression is essential, and your experience is different. Our front desk team is always available to help you with the best solution while you are with us. Our guests' comfort and satisfaction are our foremos... read more
Close to shopping center. Clean and peaceful place.
Nice hotel/broken AC unit The front desk was a good experience. The room was fine and clean. My only gripe was that the air conditioner showed 60 degrees but never got cool. I was told to turn the unit off and then back on, but that didn't work. Even with the windows open, only a bit because they had blocks on them, the room was still very warm and uncomfortable..
Business response:
Dear Melissa, Thank you for choosing us and sharing a review of your experience at Extended Stay America. We appreciate your kind words about our front desk service and the cleanliness of your room. However, we apologize for any inconvenience you experienced with the air conditioner during your stay. Your feedback is valuable, and we will address this issue to ensure a more comfortable experience in the future. We hope to welcome you back for an improved stay.SincerelyHotel Management
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,233 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.