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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel/broken AC unit The front desk was a good experience. The room was fine and clean. My only gripe was that the air conditioner showed 60 degrees but never got cool. I was told to turn the unit off and then back on, but that didn't work. Even with the windows open, only a bit because they had blocks on them, the room was still very warm and uncomfortable..
Business response:
Dear Melissa, Thank you for choosing us and sharing a review of your experience at Extended Stay America. We appreciate your kind words about our front desk service and the cleanliness of your room. However, we apologize for any inconvenience you experienced with the air conditioner during your stay. Your feedback is valuable, and we will address this issue to ensure a more comfortable experience in the future. We hope to welcome you back for an improved stay.SincerelyHotel Management
Decent room for the price.
Business response:
Dear Aaron, Thank you for providing us with feedback on your experience. We were delighted to learn how much you enjoyed your guest room. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Hotel Management
Nice place
Good
Business response:
Dear Pat, Thank you for your recent stay at Extended Stay America. We are delighted you had a great experience at our hotel. We love what we do, but being recognized for a job well done is always nice. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon.Sincerely,Hotel Management
Stained carpet, chair arm ripped, furniture really old, had to turn on tv manually because remote did not work, lightbulb over dining table was out. Decent shower head.
Business response:
Dear Guest, Thank you for staying with us and sharing your experience. We are glad you enjoyed most of your stay; however, we apologize for your allotted suite not being up to your expectations and for the inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have notified our housekeeping and maintenance team of your concerns, and remedial steps are underway to ensure all rooms are thor... read more
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,198 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.