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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Excelente custo beneficio Excelente custo beneficio. Quarto grande com uma cozinha que você pode pedir a recepção itens para equipá-la. Próximo aos parques e outlet. Equipe muito simpática e prestativa.
Business response:
Leticia , thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good hotel The room was very spacious. They are building a new hotel right behind this one so the construction work is really loud in the mornings. I killed a roach in the kitchen but I only saw one.
Business response:
Jessica, thank for choosing Extended Stay America. We are glad you enjoyed your stay and liked your big room. We plan the noisiest work when it will cause the least disturbance to our guests, and regrettably, this was unavoidable. We would love the opportunity to provide you a more peaceful experience. Sincerely, Hotel Management
Great Location, Great Price!!! Hotel was very clean with a nice pool area and friendly staff. Great value and well lit at night. Could use a little updating but other then that it’s a fine hotel!!!
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and affordable rates as well as well-kept property. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Megan, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Continental breakfast could improve Not a great selection and the kitchen in the room could use updates
Business response:
Sal, it was a pleasure having you as our guest at Extended Stay America. Although you had a great stay with us, we are sorry our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Thank you for choosing us, and we hope to welcome you back again soon. Sincerely, Hotel Management
Good location Clean, easy, simple. Kitchenette and sofa. Great deal for Orlando.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you loved the convenience of our location and were impressed with the comfort of having a kitchenette in your room. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Staff was helpful and friendly I appreciated that I could put 5 people into this suite. I have 3 kids and often hotels give me a problem with this. My travel plans changed and I ended up with two consecutive nights but 2 reservations, and therefore 2 separate rooms - the front desk staff was very helpful in letting me stay in one room and not making us move our belongings during our stay. Also I left an item behind and I called and housekeeping found the item and put it at the front desk. Continental breakfast included yogur... read more
Business response:
Thank you for being our guest and for your kind feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We appreciate your business and hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
We had a hard time dealing with towels. I understand return to receive but they didn’t want to give us enough towels, wash clothes for 5 people. One person showered then ran the towel downstairs to receive a clean towel for the 5th person. Still only received 2 washcloths. Luckily some of us had our own squeezes.
Business response:
Stephanie, thank you for being our guest. Although you had an overall pleasant stay, we are sorry as we missed meeting your expectations for a perfect stay. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.4 star rating with 3,094 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.