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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms did not have any silverware or plates. The beds were hard and the A.C. didn't work to well. It was located in a great location.
Business response:
Thanks for evaluating your stay. We are glad to read you had a pleasant visit and liked our location. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated as it will help us improve our service and facilities moving forward.It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Great stay Room was very clean especially for being a pet friendly place. Bed was very comfortable. Had no complaints. Check out time very reasonable. Staff was helpful.The breakfast was fresh for example the Cinnamon rolls .Wish we could have stay longer since we stay for night and would recommend this place since it was tough searching for a pet friendly hotel with a reasonable non refundable pet deposit $ 25. As opposed to other hotels which cost about $100-150 .
Business response:
Jaysen, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are so thrilled to read that you loved your clean & comfortable room, our pet friendly policy and courteous associates. We appreciate you recommending us online and look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Room and Kitchen not stocked! When you check in you need to ask for ANY cooking supplies. Also, we checked in for 5 people and paid extra fee but room had 2 towels.... Overall room was good and clean. Transport to Disney was 2 trips early then 2 trip returning later...did not work for us....and too far to walk to Disney Springs.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you all had a pleasant visit. However, we are sorry we missed meeting some of your expectations while being here and regret the inconvenience it caused. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. And fresh linens and towels along with any toiletries are always available at the front desk. We are grateful for the feedback you provided and hope you will stay with us ... read more
Conveniente para a família Hotel preparado para a família. Tem quarto amplo, cozinha completa, equipe sempre disposta a ajudar, localização muito boa. Recomendo.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Elizabeth, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
No smoke detector in room wire just hanging, but it was clean and convienant to all resorts, good price as well
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Hotel Management
Comfortable The staff was very friendly .the room was nice and clean.breakfast was good.. I would book this place again. It was worth the money
Business response:
Thanks for the awesome feedback. We are delighted to know all went great during your stay and that our service and facilities were to your satisfaction. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Good room near of everything spacious and clean room, place near almost everything with good access to the parks.
Business response:
Jesus, thank you for taking the time to share your feedback. We are pleased to know our location was ideal for your needs and that you enjoyed your cleaned room. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Nice but a few issues. Have stayed here in the past. Nice location but issues with maintenance. I complained the dish washer was out on day 3 and still wasn’t fixed by checkout 6 days later. Cleaning items weren’t restocked and the room wasn’t vacuumed all week.
Business response:
Thank you for returning to our hotel. We are pleased you stayed with us, but we are sorry for the issues you experienced while here. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.4 star rating with 3,094 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.