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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Bianka, thanks for the four-star rating. We are glad you had a comfortable visit at Extended Stay America - Orlando - Lake Buena Vista. I hope we have the pleasure of hosting you again. Sincerely, General Manager
It was quiet and kept me close to where I wanted to go in town. The ice machine didn't work and the bathroom could use some loving
Business response:
Thank you for choosing us. We are glad our location was convenient for your visit and that you had an overall comfortable experience with us. We appreciate you pointing out the areas that need attention, and we ensure that we will certainly step up our efforts moving forward. Thanks for being our guest. We hope to see you again soon. Sincerely, General Manager
Excellent Accommodating staff, clean atmosphere , pool an hot tub was wonderful
Business response:
Jean, thank you for sharing your wonderful feedback about Extended Stay America - Orlando - Lake Buena Vista. We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. It was our pleasure hosting you, and we hope to welcome you back in the future. Sincerely, General Manager
Business response:
Alicia, thank you for sharing your rating of Extended Stay America - Orlando - Lake Buena Vista. We are happy you enjoyed your stay and were satisfied with all that we have to offer. We hope to have you as our guest again soon! Sincerely, General Manager
Close to Universal/Disney We wanted a place that had a kitchen area (there is no stove however) to be able to cook our own food at times while there instead of always eating out. The dishes are not supplied all the time but are there for you use and must be requested. I bought my own cooking utensils as the ones they gave me were melted, gross, and dirty. We also had to request the linens for the pull out couch as there were not in the room. The staff was friendly. There is no room service/housekeeping service unless you are... read more
Business response:
Kari, thank you for including Extended Stay America - Orlando - Lake Buena Vista in your travel plans. We are pleased that you liked our helpful associates and convenient location. However, we are sorry for not meeting all of your expectations and also apologize about the dog barking. In the future, please let our desk staff know as we have a pet policy, so our guests are not disturbed. Thanks again for your business, we appreciate you. Sincerely, General Manager
Business response:
Andrew, thanks so much for the wonderful rating. I am thrilled that we met all your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America Orlando - Lake Buena Vista. Sincerely, General Manager
Good location not too bad for the price compared to the rest of the hotels in the area. the room had a funky smell, somewhat like humidity. we put an air freshener by the AC to have the smell go away a bit.
Business response:
We are pleased to know you had an overall pleasant stay at Extended Stay America Orlando - Lake Buena Vista. It is good to read you not only enjoyed our convenient location, but also found us to be a great value. It was a pleasure having you as our guest, and we hope you will choose us again! Sincerely, General Manager
Business response:
Robert, thank you for sharing your rating of Extended Stay America Orlando - Lake Buena Vista. We are happy you enjoyed your stay and were satisfied with all that we have to offer. Thanks again for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Check in was confusing. Front desk not very attentive to my inquiries. Seemed like I was interrupting them. Had trouble getting second room, yet was already booked. Confusing but straightened out hours after checking in and purchasing at full price. Extremely noisy and not very clean
Business response:
Richard, thank you for sharing your candid feedback. We extremely apologize for the difficulties you experienced at our hotel and for the behavior of our front desk associates. Your experience is not the reflection of our usual standards, and I'll ensure that we are taking corrective action to prevent this kind of issues happening again. We hope you will consider this as an isolated incident and will come back to see the hospitality we generally provide. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.4 star rating with 3,094 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.