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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Inadmissible Tout d'abord quand nous sommes arrivés, personne ne nous a reçu, la personne à l'accueil était occupée et elle ne nous a même pas donné de son temps, alors, il y avait des travaux apparemment dans le hall, impossible de passer dans le hall Le pire a été quand nous avons fait l enregistrement , le monsieur a l accueil nous a laissé attendre plus de 15min parce qu il s occupait des poubelles dehors c est inadmissible et le comble a été le lendemain matin ou il n y avait AUCUN PETIT DÉJEUNER DANS LA SALLE DE DU PET... read more
Espantosa experiencia Un hotel que no hace placentera la estancia. Desayuno incluido !! Solo café horrible! Nunca limpiaron la habitación! No habían toallas limpias ! Horrible!!!!
Pour commencer l'hôtel est en travaux c'est ce qu'on aurait aimé savoir avant de réserver, des gros travaux impliquant des coupures d'eau de 10h à 16h et un état très dégradé de celui-ci. Le spa est hors service et non sécurisé les parties communes très sales avec des gravats de chantier, de la peinture, de la poussière et des aller et venues d'ouvriers rendant les accès dangereux. Le petit déjeuner qui heureusement est gratuit ne comptez pas dessus la salle de déjeuner est aussi en travaux, si vous avez de la chance vous au... read more
They canceled our booking after calling and letting them know our flight would be delayed.
Business response:
Dear Joelanda, We apologize for the way your reservation was handled. We can only imagine how frustrating it must have been to arrive and discover that it was canceled. This experience falls short of the care and attention we aim to provide to our guests. Your feedback is invaluable, and we'll review this with our team to help ensure that future travelers aren't met with the same experience. We appreciate your patience and the chance to improve our services. We do hope you will stay with us another time so we can provide you... read more
Very Nasty The bed was heavily soiled, the bath tub was nasty overall the room was dirty very unclean ask for another room no other room was available please I would like to have a refund for this room.
Business response:
Dear Vicki, We're sorry for the condition of the room you encountered. We take your concerns seriously and we have shared them with our dedicated team. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,890 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.