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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Check in was a breeze. The staff are friendly from the time you walk in til the time you check out! The room was super clean and smelled better than most hotels I've ever been in. Take note that they do not do any type of house keeping unless you're there for a certain amount of days unless you pay the fee to recieve those services. The mattress on the bed is really firm, but I had issues adjusting to it. Definitely would stay again if needed.
Business response:
Thomas, thank you for sharing your comments with fellow travelers regarding your stay at Extended Stay America. We are glad to know you were impressed with our associates and that you enjoyed your well-appointed room. Thanks again for your kind words. We look forward to your next visit. Sincerely, Hotel Management
It was alright Overall it was a good stay but I wouldnt say great but I guess for the price it was alright. We had a friend stay with us and she slept in the pull out bed on the sofa and there were no sheets on the mattress. We went to ask for a pillow for her and they told us they were out of pillows which was really odd. The weather was good and we wanted to take a dip but the pool was not all that clean, you can tell in the bottom. The pillows we did have were not comfortable at all so I didnt get a good nights sleep. Als... read more
Business response:
Thank you for evaluating your stay. Although you had an overall pleasant time with us, we are sorry for the issues you encountered. Your comments have been shared with the appropriate team members to ensure a better outcome going forward. We hope to have another opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management
Great service The clerk at the front desk was able to get us in early. We were able to make our festival schedule on time thanks to her.
Business response:
Charles, you put a smile on a lot of faces around here with your kind words about our front desk team. Each department plays a part and they all work hard to ensure every guest has an amazing experience while they are away from home. It's nice to hear they made a positive difference. We appreciate you as a valued guest and hope you will stay with us at the Extended Stay America when your travels bring you to the area. Thank you for sharing your review. Sincerely, Hotel Management
Excellent rooms, very comfortable and clean. Staff was wonderful
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were impressed with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I stayed for my daughters tournament and was pleased
Business response:
Michael, thank you for choosing Extended Stay America. We are glad you had a nice time with us and hope to see you again soon. Sincerely, Hotel Management
Business response:
Daniel, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Kinda dirty Friendly staff, easy checkin. Wasn’t expecting tbe sun and the stars considering the price, but the sticky floors and stains on the furniture were rather disgusting.
Business response:
Thank you for your feedback. We are happy you had an overall nice stay, but we are sorry for the cleanliness issues you encountered. We have shared your concerns with our housekeeping team to be more diligent going forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Reasonable and clean. Quieter than most. Breakfast was light. Good location.
Business response:
We appreciate you choosing to stay Extended Stay America. It's nice to know you found us to be a good value and liked our location. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 4.2 star rating with 1,643 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.