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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that there was a full kitchen. Facility needs an ice machine, not ice cube trays
Business response:
Thank you for your review of Extended Stay America. We are happy that you loved our well-equipped kitchenette. We appreciate you letting us know about your expectations and concerns as they help us improve. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Our hotel We always have a great stay here. We did however misplace our pillow and they said their insurance company would call us and that was a week ago. Our stay was awesome though and we call this hotel "our hotel"
Business response:
Tawnie, thank you for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided excellent service. Come back soon - we appreciate your business! Sincerely, Hotel Management
Awesome stay We always have great service and great rooms when we stay there it's top-notch!!
Business response:
Tawnie, it is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. Thank you for the terrific comments about our comfortable suite and outstanding service. We are delighted our hotel offers everything you need for you to enjoy a relaxing stay. Thank you once more for choosing Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We had an issues with getting stuck in the elevator. Our doors were also tough to open. Other then that it was a nice place.
Business response:
Mike, thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. However, we regret the isolated incident you mentioned. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The property was nice; however, it was in the middle of nowhere. Very expensive uber to get anywhere I needed to go. Speaking of Uber, apparently there are some recently closed roads that keep gps from finding the property. I started walking ten minutes to the Wendy's to order rides. The "breakfast" was over stated and very basic - a muffin and some tea.
Business response:
Cedric, thank you for choosing Extended Stay America and sharing your experience. We are glad you liked our well-kept property, but we are sorry our location was not that appealing to you and regret you did not like our grab-and-go breakfast. We appreciate your comments and hope to see you again in the future. Sincerely, Hotel Management
I really love this place.
Business response:
Tawnie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Everyone at the front desk was wonderful and accommodating. We checked in after midnight and were greeted promptly and warmly. The room was clean and comfortable. Overall, the property is a little tired and dated and feels kinda dingy even though the staff seems to work hard to spruce it up. We stayed four nights. You have to request items for cooking and eating (pans, dishes and cutlery), we didn't know that. The continental breakfast was a disappointing prepackaged muffin, coffee, and tea. Adding some fruit and yogurt woul... read more
Business response:
Thank you for sharing your detailed evaluation regarding your stay. We are glad you were impressed with the service you received from our guest team and that you had an overall comfortable stay. However, we regret the disappointment you had regarding the condition of our property and the grab-and-go breakfast we serve. Your feedback has been shared with the appropriate individuals of our organization in an effort to improve our future guests experiences. We hope the positive aspects of your stay will help you choose us again... read more
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,712 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.