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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I really love this place.
Business response:
Tawnie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Everyone at the front desk was wonderful and accommodating. We checked in after midnight and were greeted promptly and warmly. The room was clean and comfortable. Overall, the property is a little tired and dated and feels kinda dingy even though the staff seems to work hard to spruce it up. We stayed four nights. You have to request items for cooking and eating (pans, dishes and cutlery), we didn't know that. The continental breakfast was a disappointing prepackaged muffin, coffee, and tea. Adding some fruit and yogurt woul... read more
Business response:
Thank you for sharing your detailed evaluation regarding your stay. We are glad you were impressed with the service you received from our guest team and that you had an overall comfortable stay. However, we regret the disappointment you had regarding the condition of our property and the grab-and-go breakfast we serve. Your feedback has been shared with the appropriate individuals of our organization in an effort to improve our future guests experiences. We hope the positive aspects of your stay will help you choose us again... read more
Is excelent for the price of this.The breakfast is not the better.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We look forward to welcoming you back soon. Sincerely, Hotel Management
The location was convenient, room was clean, our limited interaction with the staff was pleasant and helpful. We would recommend this property for anyone staying in the area.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. Thank you once more for recommending us, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Overall clean, just couldn’t shake the smell, room didn’t have a fresh scent
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our spotless property. However, we regret the odor you encountered in your room. We will follow up with the team to ensure we are doing everything possible to minimize the odor so that our guests are not impacted. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
I am pretty sure i got bitten by bed bugs. The room had a wierd smell and there was food left in the fridge.
Business response:
Christopher, thank you for leaving us a feedback. It was disappointing to read your comments, and we regret knowing you felt uncomfortable in your room. We take such scenarios seriously and would like to inform you that the room you had occupied will be professionally inspected and treated as a precaution. Please consider allowing us to welcome you for an exceptional stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,663 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.