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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good service - freindly staff vagabond handhelds hehehe hehevb. Bend Tj’s by
Business response:
Thank you for commenting online regarding your visit to Extended Stay America. It is a delight to know you were treated exceptionally well by our staff and their friendly service made for a memorable experience. Thank you once more for being our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Super clean, the room look exactly like the pictures online.
Business response:
We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your nice comments with them. Thank you once more for giving us the opportunity to serve you, and we hope to provide you with another comfortable stay in the future. Sincerely, Hotel Management
Not so thumbs up There should be pest control ever so often, found fleas in the bed, and even though I was moved to another room, i spotted another flea, someone's slippers and clothes inside the recliner. This may be a pet friendly hotel, it certainly is NOT friendly for those incoming pets who were flea free. Pet owners beware, bring flea spray, what ever you need before you book this hotel.Otherwise, the staff is friendly, room is okay except for the few things I have noticed.
Business response:
Kathleen, please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your both room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. Kindly note, our pest control provider will service the hotel, and we are working to ensure procedures are being followed to prevent such iss... read more
confusing , they had 2 of the same hotels different addresses. Need to work on cleanliness, place had mold on a lot of vents and my room was musty smelling and could of been cleaner.
Business response:
Thank you for reviewing your visit. We are sorry for the disappointing stay and for the odor and cleanliness issue you experienced in your room. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments with them. We value your feedback and hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,712 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.