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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and clean I stopped for just one night on my way south and was pleasantly surprised. The room was clean, there was a regular size refrigerator and a microwave. Good channels on TV and a comfortable chair. I would definitely stay here again.
Business response:
Shannon, thank you for reviewing Extended Stay America. We are delighted to know you had a great stay and that you loved your well-appointed room. It was a pleasure having you as our guest, and we can’t wait to welcome you back soon. Sincerely, Hotel Management
Missing matress in sofa bed Liked it but the sofabed was missing the bef. Sofa was uncomfortable to sit on.
Business response:
We want to thank you for selecting our hotel while in the area.We understand your disappointment and frustration when you realized the sofa bed in your suite was not made up with linens and you had to make the bed after a long travel day. Due to various local city /health dept. codes, the sofa beds are not made up in advance and must be made at time of use.We provide a clean set of linens after every guests departs to ensure cleanliness for the next guest. Thank you for your feedback, and we hope you will stay with us again ... read more
SOLID FOR ME WHEN IN TOWN I STAY IN ONE OF THE EXTENDED LOCATION, ALWAYS SOLID FOR ME
Business response:
We appreciate your consistent support of our hotel. It's always a pleasure to see a familiar face and we love having you as a regular guest! Thanks also for letting us know you liked our convenient location. Your continued business is the best recommendation there is. Thanks again, and we look forward to your next stay! Sincerely, Hotel Management
Business response:
Sharon, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Jenny, thanks for taking the time to share your fantastic rating of Extended Stay America. We appreciate you being our guest and look forward to your next visit. Sincerely, Hotel Management
Nice, but smelly room unresolved The concierge staff was excellent and very friendly. Our room was very nice, but smelled yucky. They were full and did not have another room available until our second night at 10:30pm after I had all my kids in bed. The assistant manager offered $25 off and told me two of his staff checked the room and said it didn't smell. So much for the customer always being right. I left a message for the overall manager and she never called me back. Also lots of people hanging around outside the hotel a... read more
Business response:
Thank you for taking the time to share your feedback. We are pleased to know your overall stay with us was good, but we are sorry for not meeting all of your expectations. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
James, thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Business response:
Chelsea, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 4.2 star rating with 1,643 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.