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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Honest review of a nice hotel The hotel was very clean, it looks somewhat modern, the staff was very corteus and the pool was nice. The hotel was close to where I needed to go in Orlando. The only issues were that there's construction on the highway around the hotel so it's a little difficult to find at night. Also, the front desk is closed from 11pm to 7am and although they have a sign that says to call the laundry most people wouldn't assume immediately that this person can check you in so we had to spent the night with fa... read more
Business response:
Randy, thanks for being our guest at Extended Stay America. We are happy to know you liked your clean room and were impressed with our courteous associates. That being said, I am sorry for the inconvenience you experienced while here. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Hurricane Irma escape My son and I escaped hurricane Irma after 5 days with out electricity. The staff was very accommodating even though they themselves were combating conditions that were as bad as what we had left. Everyone we came in contact with was cheerful and helpful. People were also there because of the hurricane and the staff did there best to help everyone.
Business response:
Mary, thank you for sharing a wonderful review of Extended Stay America. Our entire staff is committed to providing an exceptional service for every guest, and your feedback serves as an encouragement for us. We look forward to hosting you and your son again in the near future. Sincerely, Hotel Management
Extended stay Hotel was fine for an emergency place to stay after our power was out following Hurricane Irma.
Business response:
We are pleased we could be of your service during such a hard time. Thanks for your review and being our guest at Extended Stay America. We hope you would choose staying here again when travelling to this area in the near future. Sincerely, General Manager
So so Room was just ok. Bedding not very comfortable. Breakfast not very good. Hotel is pet friendly.
Business response:
Rachel, thank you for your review. Although you were overall satisfied with your stay, we are sorry we missed meeting some of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool to improve ourselved. We hope to have one more chance so we can make your next visit pleasant in all respect. Sincerely, General Manager
Nice stay After hurricaine Irma I was at a loss as to where to go to escape the heat for myself and my fur babies. I was pleasntly surprise how wonderful the accomodations were. I felt at home right away and will no longer stay anywhere else if the need arises. I have also decided next time I travel whether with or without my fur babies Extended Stay America will be my first choice.
Business response:
Joan, thank you so much for confirming to others that what a great choice Extended Stay America is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. It was our pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, General Manager
Nice hotal and close by my house The rooms was great it was one of the biggest rooms around
Business response:
Thank you for sharing your positive feedback about Extended Stay America. We are glad to read your spacious room and our convenient location met all of your expectations for a great stay. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
front desk woman Shey in particular was every accomadating...room was clean but the cleaning person did not do their job that well as I found a ring from a previous tenant under the bed(about a foot in) soo I suspect she didn't vacuum THAT FAR IN.. otherwise the visit was fine...
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you had an overall nice stay. However, we are sorry for the cleanliness issues you encountered in your room. I have shared your feedback with my housekeeping team to take corrective actions immediately. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
Nathaniel, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 4.2 star rating with 1,644 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.