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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So so Room was just ok. Bedding not very comfortable. Breakfast not very good. Hotel is pet friendly.
Business response:
Rachel, thank you for your review. Although you were overall satisfied with your stay, we are sorry we missed meeting some of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool to improve ourselved. We hope to have one more chance so we can make your next visit pleasant in all respect. Sincerely, General Manager
Nice stay After hurricaine Irma I was at a loss as to where to go to escape the heat for myself and my fur babies. I was pleasntly surprise how wonderful the accomodations were. I felt at home right away and will no longer stay anywhere else if the need arises. I have also decided next time I travel whether with or without my fur babies Extended Stay America will be my first choice.
Business response:
Joan, thank you so much for confirming to others that what a great choice Extended Stay America is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. It was our pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, General Manager
Nice hotal and close by my house The rooms was great it was one of the biggest rooms around
Business response:
Thank you for sharing your positive feedback about Extended Stay America. We are glad to read your spacious room and our convenient location met all of your expectations for a great stay. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
front desk woman Shey in particular was every accomadating...room was clean but the cleaning person did not do their job that well as I found a ring from a previous tenant under the bed(about a foot in) soo I suspect she didn't vacuum THAT FAR IN.. otherwise the visit was fine...
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you had an overall nice stay. However, we are sorry for the cleanliness issues you encountered in your room. I have shared your feedback with my housekeeping team to take corrective actions immediately. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
Nathaniel, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Business response:
Heriberto, thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, General Manager
Business response:
Lloyd, we are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Convenient Everything was good, for a last minute booking. Clean and cozy. Staff was friendly. Confusing as there are 3 in the area, but overall it was good.
Business response:
Thank you for staying with us. We are glad your overall experience was pleasant and that you liked our well-kept property and courteous service. However, we are sorry if any inconvenience caused while you were here. We hope to serve you much better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,663 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.