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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good hotel good locatio highway access Everything was ok.pets liked it.while the accomodations are basic they were clean and functional.the microwave was placed too high for easy access.
Business response:
Thanks for staying at our hotel. We are glad to read you were benefited with our convenient location and that you liked the facilities we offer. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
Great It was a great stay the staff was very friendly.
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know you enjoyed your time with us and that our associates left you with a good impression of our hotel. We are delighted you included us in your travel plans and hope you will do so again. Sincerely, Hotel Management
Good place for a quick stay. The hotel was good. Comfortable bed, fairly clean bathroom. Service was excellent at both check in and check out. Had a cockroach in my room which was a bit gross. Nothing close by to eat.
Business response:
Ashley, thank you for your nice feedback about Extended Stay America. We are glad to know you liked the attentive service provided by our associates and had an overall comfortable time with us. Also, we have shared your comments with our Housekeeping team in an effort to ensure such oversights are never repeated. We hope to see you again in the near future. Sincerely, Hotel Management
I like the convince of the hotel being close to relatives in Orlando and the laundromat! I was disappointed with the breakfast just cereal bars☹️ But overall a good hotel stay!
Business response:
Clara, thank you for sharing a nice review of Extended Stay America. We are glad to know you were pleased with our location and had a comfortable stay. That being said, we are sorry our grab-and-go offerings were not to your liking. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
Ok stay Decent stay... Spots on shower curtain, cigarette burns(?) In the carpet, music being played in the parking lot for an extended period of time at night... Overall an "ok" stay
Business response:
Thank you for your review. Although you were overall satisfied with your visit, we are sorry for the issues you encountered in your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping team in an effort to improve our service moving forward. We hope you will consider giving us one more chance so we can redeem ourselves. Sincerely, Hotel Management
Easy check-in. Personable staff. Great location.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with our location and the service provided by our staff. We look forward to your next visit in the near future. Sincerely, Hotel Management
No frills but good Clean and quiet place to rest for overnight stay.
Business response:
Daryl, thank you for staying at Extended Stay America and for the feedback. We are delighted to read your overnight stay with us was an enjoyable one and that you liked your spotless room. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
The customer service at this location was exceptional. Luda is an asset to your establishment.
Business response:
Shannon, thank you for sharing a positive review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Luda, and we'll be sure to share your compliments with him. We hope you will plan on staying with us again in the future. Sincerely, Hotel Management
Credit card screw up The hotel messed up my charges on my credit card, too long of a story to tell and my bank has been notified and I will be calling the General Manager on Monday.
Business response:
Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize for the mix up. Our front-desk team is always available to help you, so please feel free to reach out to them for any queries that you may have. We hope the positive aspects of your visit will encourage you to choose us again in the future. Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,663 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.