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Extended Stay America - Orlando Theme Parks - Major Blvd.
- Hotels
- Orlando, FL
About this business
Location details
5620 Major Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cockroaches! Should be condemned Extremely outdated. Literally saw 2 cockroaches crawling around in the 10 minutes I was there. Smells like cigarettes even in the non-smoking rooms. Everything looked sketchy Turned around and left.
Business response:
Dear Kalaivani, We’re sorry to hear that your experience was so disappointing. A clean and comfortable environment is essential, and the concerns you mentioned are not the standards we strive for. Your feedback will be shared with our team so the necessary improvements can be made. We appreciate you bringing this to our attention. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Run! Run! This place is dirty and the staff is rude … the room smell and has bugs and cockroach and spider and silver fish!!! Not a save place for single lady’s traveling alone too!!! Never stay there!!!
Business response:
Dear Silvana,We sincerely apologize for not meeting your expectations. We strive to maintain a clean and welcoming environment, and it's disappointing to know you encountered cleanliness and service concerns. Guest safety and comfort are our top priorities, and we're committed to addressing these issues with our team to ensure improvements. We appreciate your feedback, as it helps us enhance our guest experience. We truly hope this unfortunate situation will not prevent you from staying with us again. We look forward to havi... read more
DO NOT STAY HERE!!! I booked this on Expedia at a high rate. The sink had grass in it. There were bugs on the floor in the bathroom. The light in the bathroom didn't work so you had no light to brush your teeth, wash your face, etc. I called downstairs and there was no one available to help until morning. I have pictures and a video of everything. The hand towel on the stove smelled horribly. I stayed only a few hours. When I went downstairs to complain, the lady couldn't believe my video. She shared she would place a issue ... read more
Business response:
Dear Donna,We sincerely apologize for the condition of your room and the lack of immediate assistance when you needed it. A clean, well-maintained space with fully functional amenities should always be expected, and it’s disappointing that we fell short in this instance. Your concerns regarding cleanliness, lighting, and service will be addressed with our team to ensure improvements are made. Everything we do is aimed at providing every guest with an excellent experience. We would like to regain your trust and hope you will ... read more
Bad smell in the hallways and rooms
Business response:
Dear Edgar, Thank you for being our guest. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks with the team and will use them to improve our guest experience. Please return and allow us to provide you with a seamless experience. Sincerely,Hotel Management
This place was extremely awful. Roaches crawling everywhere. People fighting in the hallways with dogs roaming the hallways. Very unsafe. We walked in the room and walked right out and went and stayed with a friend.
Business response:
Dear Sid,We sincerely apologize for the discomfort and concerns you encountered during your visit. We take cleanliness and safety issues very seriously, and we deeply regret that your experience fell short of expectations. The environment you described is certainly not what we strive to provide for our guests, and we will be addressing these concerns with our team to ensure these issues are resolved and that our property upholds our high standards. We do hope you will stay with us another time so we can provide you with a mu... read more
Nastiest hotel i have ever stayed at. Do not stay here.
Business response:
Dear Shazia,We sincerely apologize for the discomfort you encountered during your stay. This is certainly not the environment we aim to offer our guests. We are committed to providing a clean and welcoming atmosphere. We will address these issues with our team to ensure that our property is thoroughly cleaned and that future guests do not experience the same challenges. We appreciate you bringing these concerns to our attention, as it helps us identify areas for improvement. We hope to have another opportunity to welcome you... read more
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Major Blvd.
How is Extended Stay America - Orlando Theme Parks - Major Blvd. rated?
Extended Stay America - Orlando Theme Parks - Major Blvd. has a 3.3 star rating with 3,211 reviews.
When is Extended Stay America - Orlando Theme Parks - Major Blvd. open?
Extended Stay America - Orlando Theme Parks - Major Blvd. is open now. It will close tomorrow at 12:00 a.m.