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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the room appeared dirty. Bathroom had trash in the can and hair in the tub. Could not find the entrance upon arriving ..the door is in a dark area, does not look into the lobby. The parking lot is dark.. I did not like having to go down to the front desk to get plates and silverware. We kept getting a odor of cigarette smoke in our room. The man at the front desk was friendly upon registration.
Business response:
Rebecca, we are sorry for the cleanliness issues you encountered in your room. We are working with our housekeeping team to ensure this is not repeated going forward. We also regret your disappointment with our kitchenware policy. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Wehope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
E Great customer service.
Business response:
Catalina, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,399 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.