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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Joyce, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Business response:
Thank you for being our guest and for your feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we appreciate your rating. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Basic place good service For $100 what do you expect. Basic place & the people were nice.
Business response:
George, thank you for the positive review and for taking time to recognize our hotel. We are delighted to know you found us to be a good value and liked the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Solid Good Basics The room was spacious and well-appointed. The room and property were both clean and well maintained.
Business response:
Michael, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
I liked that it’s dog friendly. The bed was uncomfortable, everything else was ok
Business response:
Thank you for your review. We are glad you had an overall satisfactory stay and liked our pet-friendly environment. However, we are sorry for your disappointment with the comforts of your bed. We value your feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Do not recommend The hotel included free parking. Checking in was quick and easy. As soon as we got to the room, we noticed a few issues. The bed sheet had stains on it and the tv wasn’t working. The tv kept turning on and off. We called the front desk and tried to troubleshoot with the IT help line but it didn’t work. We spent about an hour on the phone until they offered to move us to another room. We had to pack our stuff back up and go downstairs to the front desk. They gave us the new room, we put our stuff down and fin... read more
Business response:
Thank you for taking the time to post a review. We are very sorry the rooms allocated to you were not in good condition. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We truly regret the inconvenience it caused. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
While the building outside looks nice, the insire is quite run down. The bathroom painting had spot not even painted. The worse what the towel, a faded yellow letting me know they have not been replaced in ages. Not a pleasant stay
Business response:
Olivier, thank you for being our guest. We apologize for the problems with your bathroom. We have shared your comments with our appropriate team, and we will be more diligent in our efforts. Also, your concern regarding the towel will be shared with our team so that they can take the necessary steps to make our future guests experience a better one. We hope that you will give us another opportunity to serve you on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,552 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.