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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't stay long TV remote works but did not change the channels . I asked for kitchen stuff pots , plates, forks and such like advertised. I waited over 20 minutes for them just to find out it was sent to the wrong room .I asked for my money back then went to a different hotel.
Business response:
Thank you for your review of your recent stay. We are sorry for the issues you faced with the television and for the service issues you encountered. We will share your feedback with the appropriate teams so that we are more diligent going forward. We value your comments and hope to have another chance to prove ourselves. Sincerely, Hotel Management
Clean and courteous staff. A small blow dry was needed. It was very comfortable.
Business response:
Thank you for your review of Extended Stay America. We are glad you had an overall comfortable stay, and you liked our clean accommodations and friendly staff. Please know, blow dryer for your suite is available at the front desk. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Bien situé si on a une voiture, ce n'est pas très loin du centre même à pieds.
Business response:
Thank you for choosing to stay at Extended Stay America during your visit. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
The dirty bathroom and covered the drain of the shower did not go the water, it was requested revision and they left it the same without serving.
Business response:
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Staff was amazing!
Business response:
Erin, we are glad you stayed at Extended Stay America and that you took time out of your busy day to write a review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again, and we hope you will stay with us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,310 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.