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1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Timothy, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
It was great to see you enjoyed everything about your time at Extended Stay America. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Your kind rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management
what i loved about this place is how close everything was, the only complaint i have is they should have indicated we wouldnt be getting breakfast or that the pool was closed i believe they should have comped with something
Business response:
Canela, thank you for choosing Extended Stay America. We are happy to know you had a pleasant stay with us and liked our ideal location. Kindly know, our hotel website has information about the breakfast, pool, and other amenities being temporarily suspended. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Leticia, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Rented this hotel for 1 night didn’t know the pool was closed! So call before going. They said was because of covid19 but there are many hotels in the whole area with open pools. Room was clean. No ice machines!
Business response:
Eren, thank you for your review. Although you liked our refreshing suite, we regret that some of our amenities were not available during your stay. Everything we do is in the best interest of our guests and associates, so we appreciate your patience at this time. We value your comments and hope to see you again soon. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Always like the convenience of location, kitchen to cook and the views.
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you particularly liked our room along with the well-equipped kitchenette. Thank you again for your kind words, and we hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Checkin was great and the concierge was really awesome and let me check in early. That was the last good experience. The shower head was loose, and after I tightened it the spray was so wide the shower curtain couldn’t keep water in the tub. I used all of my towels to dry up the water that even spread out into the kitchenette (kitchenette was amazing btw). When I asked if more towels could be brought up a different concierge told me to bring the wet ones down because they couldn’t come up. I ended up grabbing some some from ... read more
Business response:
Michael, thank you for being our guest and for reviewing our hotel. It is nice to know you were pleased with our attentive front desk associates and had a great check-in experience. However, we are sorry for the issues you encountered in your room. Your concerns have been shared with our maintenance team to fix the showerhead immediately. We regret the inconvenience this caused, and we hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,552 reviews.
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.