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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Older hotel in need of refresh or reno, but overall pleasant.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Elevator and floors looked to be dirty. Entryway was not pleasant. Was not welcoming. No blow dryer. Mediocre breakfast although the coffee was good. Overall did not feel fresh and clean.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Also, the hairdryer for your room is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
No coffee maker/ hairdryer in the room..the front desk gal was quite pleasant and very helpful
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall satisfactory stay and liked our friendly staff. Kindly note, coffee maker and hairdryer for your suite is available and kept at the front desk upon request. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Beautiful grounds, good location. Getting pretty scuzzy looking, especially around the registration area. Sticky dirty counters and carpet, needs to be tidied up, organized and deep cleaned to be as welcoming inside as it is outside. Rooms don't even have a dish cloth to wipe the counter upon arrival (I used bathroom wash cloth).
Business response:
Thank you for your review. We are glad you liked our beautiful landscapes and convenient location. However, we are sorry for the cleanliness issues you encountered. Our housekeeping team has been informed and will take the proper action to prevent a future occurrence. Please know, dish cloth for your suite is available and kept at the front desk upon request. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
The price was reasonable, staff was lacking friendliness but all and all it was good. It was close to downtown.
Business response:
Thank you for choosing Extended Stay America. We are happy to know you liked our affordable rates as well as our ideal location. However, we regret any inconvenience you had. We have taken note of your feedback and will share it with the appropriate team to improve our service going forward. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
The place is literally falling apart.
Business response:
Thank you for being our guest. Although from your rating it seems you had an overall pleasant stay with us, we are sorry our property was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,552 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.