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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelled like a cigarette Even though my room was non-smoking it smelled like an ashtray. The breakfast is a joke. Not recommended.
Rock Hard Beds & No Daily Cleaning of Room? Horrible - would not stay in this or similar hotels ever again. No cleaning of rooms for 7 days, no ice machine, rock hard beds and very limited continental breakfast - hot coffee, nature bars and packaged muffins and nasty looking whole fruits. Also, no hair dryer and within several minutes of getting into our room the door was key card opened by another guest who was assigned the same room. After calling to the front office, they fixed it, but then our key cards did not work on o... read more
Business response:
Larry - Thank you for taking time to write a review about our hotel. We are so disappointed that we did not meet your expectations. We strive to make sure every guest has a pleasant stay. We use feedback like yours to constantly improve our hotel. We offer ice trays in the freezers of each room for our guests' convenience. We also have hair dryers and other personal amenities at the front desk for each guest. We will be working with our front desk staff to ensure each guest is fully notified of all we offer. We are also sorr... read more
Very disappointing experience. The Staff is unavailable to help.
Business response:
Your review for our hotel was recently brought to my attention. The situation you described regarding the unavailability of staff is truly regrettable. We are very sorry for your experience. I discussed your comments with our team, and we are refocusing on guest service related issues and opportunities. The staff and I appreciate your comments, as it will only help us to improve. We hope to have the opportunity to provide you with a better stay in the future.
Total nightmare..... Hotel was very dirty and smelled! Rooms were dirty! Bathtubs had soap scum layers and toilets had urine and feces on them.... The desk clerk ( her third night in the job) tried to find a clean room....we saw four that night. Last one we thought was okay but it wasn't. We even asked if the housekeeping staff had been fired or quit! My sister got bites from the bed, smelled like greasy dirty hair and we left 90 min after arriving as we had traveled over 16 hrs that day arriving at 12:30 am. Tired but creep... read more
Just ok Walls paper thin. Not the best people living there. No service for 7 days. Terrible beds and pillows. Clean hotel just not very comfortable. Terrible breakfast
Horrible expedia experience. My hotel accommodations were not described as accurately. It was described as a 2.5 star hotel with 2 queen beds a pool and workout facilities. None of this was provided and there was no continental breakfast. We were put in a horrible smelly room with no accomodations.
The room next door was smoking marijuana and my guest and I both woke up to the smell of marijuana and got real sick and couldn't sleep the rest of the night and that started at 3am we called front desk and they brought an air freshner but it continued!!!
Bradley visit Police executed a search warrant a few doors down about 10 mins after we checked in. Announced themselves and smashed in a door. Nice to look out the peep hole to see guys in tact gear clearing a hallway. Aside from that decent stay, breakfast doesn't really offer much. Late check-out is only 1130am
Non-smoking? My room was supposedly non-smoking, but the room reeked of stale cigar smoke. The whole Hotel stunk of smoke.
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,689 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.